Security Officer - Overnight

Position Overview

The Security Officer – Overnight is responsible for ensuring the safety and security of guests, staff, visitors, and property at the Maui Coast Hotel.

• Patrol hotel buildings, grounds, parking areas, and public spaces to maintain a safe and secure environment.
• Monitor and respond to security, safety, and guest-related incidents in a timely and professional manner.
• Provide a visible presence throughout the property to deter theft, vandalism, and other inappropriate activities.
• Respond to emergency situations including medical incidents, fire alarms, disturbances, and natural disasters in accordance with established procedures.
• Prepare detailed and accurate incident, accident, and activity reports.
• Investigate and document guest, employee, and property-related incidents.
• Assist guests, visitors, and team members with safety concerns, directions, and general inquiries.
• Monitor access to restricted areas and ensure compliance with hotel security procedures.
• Conduct safety inspections and identify potential hazards, reporting concerns to management as appropriate.
• Assist with lost and found procedures and documentation.
• Support hotel management during emergencies, evacuations, and other critical situations.
• Work collaboratively with local law enforcement, fire departments, emergency responders, and hotel leadership when necessary.
• Monitor security systems, surveillance equipment, alarms, and communication devices as assigned.
• Enforce hotel policies while maintaining a professional, respectful, and guest‑focused approach.
• Maintain confidentiality regarding sensitive hotel, guest, and employee information.
• Other duties as assigned by supervisor or management.

• High School Diploma or equivalent required.
• Previous security, law enforcement, military, hospitality, or related experience preferred.
• Strong customer service and interpersonal skills with the ability to interact effectively with guests, team members, and visitors.
• Ability to remain calm and make sound decisions in stressful or emergency situations.
• Strong written and verbal communication skills.
• Ability to prepare clear, accurate, and detailed reports.
• Basic computer proficiency, including email and report documentation.
• Ability to work independently and as part of a team.
• Knowledge of emergency response procedures and safety practices preferred.
• CPR, AED, and First Aid certification preferred or ability to obtain certification upon hire.
• Valid driver's license with an acceptable driving record preferred.

• Ability to stand and walk for extended periods throughout the shift.
• Ability to patrol indoor and outdoor areas in various weather conditions.
• Ability to climb stairs, bend, stoop, kneel, and reach as needed.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to respond quickly to emergencies and physically demanding situations.

• Must be available to work a flexible schedule, including days, evenings, overnights, weekends, and holidays.
• Ability to work overtime and respond to emergency situations as needed.

Full‑time • $29.20 per hour
• 32–40 hours per week

• Health Insurance – Comprehensive medical, dental, and vision coverage for you and your family.
• Paid Time Off (PTO) – Generous leave options.
• Paid Holidays.
• Your birthday off and paid.
• 401(k) retirement plan with employer‑matching.
• Meal program – daily meals at the hotel.

• 8‑hour shift
• Evening/overnight shift

In‑person at Maui Coast Hotel