Supervisor, Business, Operations Manager

Key Responsibilities

• Supervise, coach, and support employees in their daily duties.
• Monitor attendance, productivity, and performance standards.
• Conduct training and onboarding for new employees.
• Assign work schedules and adjust staffing levels based on operational needs.
• Ensure compliance with company policies, safety regulations, and client requirements.
• Address employee concerns and resolve workplace issues in a timely and professional manner.
• Conduct performance evaluations and provide ongoing feedback.
• Maintain accurate records, reports, and documentation.
• Communicate operational updates and expectations to team members.
• Collaborate with management to improve processes, efficiency, and service quality.
• Assist with hiring, interviewing, and disciplinary actions as needed.
• Ensure equipment and work areas are maintained and operated safely.

• High school diploma or GED required; associate or bachelor's degree preferred.
• Previous supervisory or leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and develop employees.
• Proficiency with Microsoft Office and other business systems.
• Strong organizational and problem‑solving abilities.
• Ability to work flexible schedules, including evenings and weekends if required.

• Leadership and team‑building skills.
• Conflict resolution and decision‑making abilities.
• Strong attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities.
• Customer service orientation.
• Understanding of workplace safety practices and compliance requirements.

• Ability to stand, walk, and move throughout the worksite for extended periods.
• Ability to lift up to 25–50 pounds, depending on operational requirements.
• Ability to work in various environmental conditions as required by the position.

Reports To: Manager or Operations Manager

Supervises: Frontline employees, leads, or operational staff

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888‑328‑8606.

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.