Service Technician

Job Title

The Automobile Technician

Service Department

Service Manager

The Automobile Technician is responsible for inspecting, maintaining, and repairing cars and light trucks. She/he provides the mechanical support for the automobile dealership. Requires proficient use of tools, such as: computerized diagnostic tools, power tools (pneumatic wrenches, lathes, welding torches, jacks, and hoists).

• Organizing and coordinating schedules
• Analyzing and interpreting data
• Calibrating precise measurements
• Problem solving
• Communicating with the public
• Completion of written work order
• Manual dexterity
• Mechanical, technical, troubleshooting, and customer service skills

Refrigerant Handling License & Master Automobile Technician Certification required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to lift or carry 40-60 lb. mechanical parts and tools, bend, kneel, reach, stand for long periods, climb ladders, or handle parts. Frequently uses small hand tools and computer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of This job, the employee may be exposed to outside weather conditions, moving mechanical parts, fumes, or airborne particles. The noise level in the work environment is usually Moderate or Loud.

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Spend time indoors in air-conditioned areas.

Sitting on a regular basis.

Standing on a regular basis.

Walking on a regular basis.

Bending, twisting and/or stooping on a regular basis.

Kneeling and/or squatting on a regular basis.

Lifting over 50 lbs on a regular basis.

Reaching and/or lifting overhead on a regular basis.

Climbing stairs.

Repetitive hand/finger movement on a regular basis.

Grasping/grabbing with hands on a regular basis.

Pushing and Pulling on a regular basis.

Devote himself/herself to Ensuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow-through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Make 100% productivity the goal and keep as close to that as possible.

Use factory specifications as the standard in all Repair, Service, and customization work.

Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.

Receive service assignments from the service writer or service manager.

Have the repair work finished within the allotted time. Set goals, develop…