Scheduler, Transportation

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Texas City, TX, US

10 days ago Requisition

Salary Range: $15.00 To $15.00 Hourly

GCTD JOB DESCRIPTION

JOB TITLE:

SCHEDULER

LOCATION:

BRAZORIA & GALVESTON COUNTIES

The scheduler is responsible for scheduling passenger trips, preparing driver manifests, answering phones, assisting the dispatchers, assisting the transportation manager and GCTD directors in completing their designated duties related to transportation scheduling, assisting operators in completing administrative responsibilities, and providing relief driving assistance when needed if qualified to operate a passenger vehicle. The scheduler provides general administrative services and is also responsible for technical, clerical, and administrative duties in assigned areas related to the position.

• Ability to direct employees, schedule routes, liaison with other staff, supervisors, and the public
• Adherence to all GCTD policies and procedures
• Adjust service requirements according to demand
• Aid with audits
• Assist dispatch manager, lead bus operator, managers, or directors with office responsibilities as requested
• Attend all mandatory program or staff meetings and complete training as required
• Coordinate with reservations to ensure necessary reporting documentation for funding sources is accurately reflected in caller files
• Coordinate with the dispatcher for the acquisition and management of the transportation fleet
• Ensure all functions are carried out according to policies and procedures
• Evaluate the performance of specific routes and personnel and provide summaries and recommendations to supervisory staff
• Facilitate, oversee, and assist in the provision of transportation services in the event of staffing shortages, vehicle or equipment failures or shortages, or other emergencies such as weather conditions, freeze, hurricanes, tornados, floods, vehicle accidents, road, bridge, ferry or highway closures, terrorist threats, hazardous material emergencies, and ordered evacuations
• Investigate GCTD transportation software coding, routing, and actual running times after service has been delivered
• Maintain documentation according to GCTD policies and procedures
• Maintain vehicle files and perform routine file maintenance as needed
• Monitor adequacy of routing and running time allocations and recommend adjustments to the GCTD software scheduling parameters when necessary
• Monitor group and contract passenger scheduling to ensure contract compliance
• Monitor passenger bookings at regular intervals in advance of service day
• Notification of late arrivals and or cancellation of service, clerical work answering telephones, directing calls, and or transit scheduling
• Notify dispatch of delays more than 10 minutes in schedule and when needed