Compliance Clerk Job Killeen area,Texas USA,Administrative/Clerical

Compliance Clerk City of Killeen
• Killeen, TX, United States

Description

Job Posting Closes: 2/10/2026

Under the supervision of the Compliance Supervisor, the Compliance Clerk performs detailed clerical, accounting, and administrative work in receiving and entering new cases/accounting data into the court's case management software.

SUPERVISION EXERCISED:

Employee has no supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Respond to inquiries from the public regarding extension of time to pay and payment plans.
Coordinate the scheduling of interviews with defendants to determine their ability to pay.
Compile review packets for interviews.
Accept applications for extension of time for payment from defendants and verify the information provided.
Perform processing and data entry functions.
Compile and prepare weekly statistical reports for management review.
Enter collection memos or notes into the court's case management software.
Document all collection action taken.
Monitor payment activity and enter payment transactions into the court's case management system.
Ensure the accuracy of all reports, data entry functions, transactions, and records.
Compile weekly delinquency and collections reports for the manager's review.
Prepare and send collections notices.
Learn, correctly interpret, and apply the laws, codes, policies, and procedures related to the processing of criminal court cases.
Assist the public in person, by mail/email, and by telephone including retrieving information and files and providing complex information to defendants regarding their criminal court case.
Administer oaths.
Handle receipts, deposits, and accounts for monies for fines.
Scan court documents into the court system.
Operate a computer terminal and printer to type, enter, modify, and retrieve a wide variety of court documents, reports, records, letters, and other material.
Make sound judgments and decisions.
Adhere to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensure all behaviors comply with the City's Personnel Rules and Regulations.
Perform other duties as assigned.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE:

Graduation from high school or equivalent.

One (1) year of customer service experience, including collection of cash.

One (1) year of prior work experience in clerical or administrative work.

Or any equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

Working knowledge of computer applications.

Considerable knowledge of general office procedures; working knowledge of legal language and legal procedures.

Skill in operation of the listed tools and equipment.

Ability to communicate effectively on a one-to-one basis with the public; maintain effective working relationships with employees, other departments, officials, and the public; work under pressure and/or frequent interruptions.

Maintain accurate records; type and enter data accurately.

Adapt to constant change.

Maintain regular and punctual attendance.

Communicate effectively, orally and in writing.

Make simple arithmetic calculations and accurately enter information into a computer.

Manage workload to maximize productivity and efficiency.

Exercise sound judgment in evaluating situations and making decisions.

Maintain collection files and records.

Follow verbal and written instructions.

SPECIAL REQUIREMENTS:

Must have a valid driver's license by date of hire.

Must obtain and maintain a Texas Driver's License within 90 days of hire.

Ability to speak and read Spanish preferred.

TOOLS AND EQUIPMENT USED:

Personal computer, word processing software; central Municipal Court computer system; telephone; scanner, copy and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk;

use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate.

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