Compliance Clerk

Job Posting Closes: 2/10/2026

Under the supervision of the Compliance Supervisor, the Compliance Clerk performs detailed clerical, accounting, and administrative work in receiving and entering new cases/accounting data into the court's case management software.

Employee has no supervisory responsibilities.

• Respond to inquiries from the public regarding extension of time to pay and payment plans.
• Coordinate the scheduling of interviews with defendants to determine their ability to pay.
• Compile review packets for interviews.
• Accept applications for extension of time for payment from defendants and verify the information provided.
• Perform processing and data entry functions.
• Compile and prepare weekly statistical reports for management review.
• Enter collection memos or notes into the court's case management software.
• Document all collection action taken.
• Monitor payment activity and enter payment transactions into the court's case management system.
• Ensure the accuracy of all reports, data entry functions, transactions, and records.
• Compile weekly delinquency and collections reports for the manager's review.
• Prepare and send collections notices.
• Learns, and correctly interprets, and applies the laws, codes, policies, and procedures related to the processing of criminal court cases.
• Assists the public in person, by mail/email and by telephone including retrieving information and files and providing complex information to defendant's regarding their criminal court case.
• Administers oaths.
• Receipts, deposits, and accounts for monies for fines.
• Scans court documents into the court system.
• Operates a computer terminal and printer to type, enter, modify, and retrieve a wide variety of court documents, reports, records, letters, and other material.
• Ability to make sound judgments and decisions.
• Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City's Personnel Rules and Regulations.
• Performs other duties as assigned.

• Graduation from high school or equivalent.
• One (1) year of customer service experience, including collection of cash.
• One (1) year of prior work experience in clerical or administrative work.
• Any equivalent combination of education and experience.

• Working knowledge of computer applications.
• Considerable knowledge of general office procedures; working knowledge of legal language and legal procedures.
• Skill in operation of the listed tools and equipment.
• Ability to communicate effectively on a one-to-one basis with the public; ability to maintain effective working relationships with employees, other departments, officials, and the public; ability to work under pressure and/or frequent interruptions.
• Ability to maintain accurate records; ability to type and enter data accurately.
• Ability to adapt to constant change.
• Maintains regular and punctual attendance.
• Ability to communicate effectively, orally and in writing.
• Ability to make simple arithmetic calculations and accurately enter information into a computer.
• Ability to manage workload to maximize productivity and efficiency.
• Ability to exercise sound judgment in evaluating situations and in making decisions.
• Ability to maintain collection files and records.
• Ability to follow verbal and written instructions.

• Must have a valid driver's license by date of hire.
• Must obtain and maintain a Texas Driver's License within 90 days of hire.
• Ability to speak and read Spanish preferred.

Personal computer, word processing software; central Municipal Court computer system; telephone; scanner, copy and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate.