Expert and Educator - Heated Tobacco Product

Future Expert and Educator - Heated Tobacco Product

Join the Mosaic North America team as a Future Expert and Educator in the heated tobacco product space. This role focuses on building brand awareness and educating legal‑age smokers and nicotine users about the heat‑not‑burn alternative that is a better choice than continuing to smoke.>

• Reach out to legal‑age smokers and nicotine users within your community to educate them on heated tobacco as an alternative to cigarettes.
• Conduct in‑person sessions with one or multiple legal‑age smokers and nicotine users at a time, in‑store and on base, to educate on heated tobacco and benefits of converting.
• Build relationships with key stakeholders through impactful sales visits, facilitated training sessions, and other valuable touch points.
• Ask open‑ended questions to understand habits and preferences regarding nicotine consumption.
• Comply with all regulations and outlined processes and procedures.
• Approach every interaction with a legal‑age smoker and nicotine user with an exceptional standard of customer service.
• Age‑verify each legal‑age smoker and nicotine user for every interaction to confirm they are at least 21 years old.
• Coordinate informal informational sessions with retail associates, consumers, and your network to educate and influence new joiners.

• Must be 24 years of age or older.
• Military experience (veteran/dependent/spouse) with the ability to obtain clearance to work on base.
• Background check required to access and work on base.
• Flexibility and agility with schedule adjustments to accommodate best hours of coverage in‑store.
• Work independently and manage one’s schedule efficiently.
• Able to work 40 hours a week including days, evenings, weekends and holidays.
• Commit to a 6‑month contract for the duration of the project, with possibility of extending or moving to other roles.
• Strong relationships in your community and understanding of legal‑age smokers and nicotine users, with an existing network of individuals who live, work, or shop on a military installation.

• Retail sales and/or Customer Service experience preferred.
• Ability to adapt quickly to environment with legal‑age smokers and nicotine user while understanding their unique needs.
• Clear and effective listener and communicator.
• Ability to connect with others, building strong relationships by active listening and empathy.
• Ability to influence through dynamic storytelling and relationship building.
• Ability to coordinate informal informational sessions to educate and influence new joiners.

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and food service agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact  Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

• Entry level

• Full‑time

• Education and Training

• Advertising Services

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Marketing

Full time

Marketing

$60,000.00 - $60,000.00

Mosaic Sales Solutions US Operating Co, LLC

17632

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.