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Guest Service Representative
Job in
Killeen, Bell County, Texas, 76540, USA
Listed on 2026-02-25
Listing for:
MCR Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
MCR Hotels - - - Responsibilities:
Greet guests and complete the check-in process;
Input and retrieve information from the computer and PMS system;
Handle payments, process credit and debit cards, and gift certificates;
Answer calls, manage multiple tasks, and assist guests with check-out;
Field guest complaints and resolve issues to ensure guest satisfaction
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