On-Site Inbound Customer Service Team Lead
Job in
Killeen, Bell County, Texas, 76542, USA
Listed on 2026-07-01
Listing for:
MCI
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
MCI is seeking a Customer Service Supervisor in Killeen, Texas. This full-time, on-site role involves supervising and coaching a team of 15-25 inbound customer service agents while ensuring high quality and performance levels to maintain client satisfaction.
The ideal candidate will have strong communication and leadership skills, with a background in call-center environments. Benefits include competitive starting compensation, paid time off, and health insurance coverage after 60 days.
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