Campus & Community Resource Manager

Campus & Community Resource Manager

Agency:
Texas A&M University – Central Texas. Department:
Student Affairs. Job Type: Staff.

• Supervises the Accommodations & Community Access Coordinator.
• Ensures requests for accommodations as defined by Section 504 of the Rehabilitation Act and ADA are reviewed and assessed.
• Informs students of their rights, responsibilities, resources, and options.
• Provides opportunities for awareness of Section 504 requirements for the University.
• Addresses and seeks resolution of complaints by students, staff, and faculty.
• Stays current regarding changes in student affairs, disability issues, higher education counseling, and legal issues.
• Provides assistance with technological needs of the Access & Accommodations Office.
• Reviews and updates relevant web pages and resources.
• Prepares and maintains service contracts.
• Facilitates student access to legal, medical, financial, health, educational, and state support services.
• Provides oversight of the campus pantry and financial literacy initiatives.
• Serves as a liaison for pregnant and parenting students as well as students formerly or currently in foster care.
• Establishes case files.
• Tracks and addresses requests for support and accommodations, refers students to internal and external services, and assists in removing barriers.
• Collaborates with internal and external stakeholders to engage with surrounding Greater Killeen communities, city programs, offices, and organizations to exchange ideas, enhance services, and expand university community resource relations.
• Develops and maintains relationships with stakeholders, fostering partnerships across the university to support student needs.
• Plans, implements, and evaluates programs, activities, events, and initiatives as part of the Continuous Quality Improvement Program.
• Compiles data and completes monthly reports and institutional effectiveness plans/reports.
• Conducts annual retention analysis to gauge student success.
• Assists in the procurement of grants that connect students to resources and support student success.
• Tracks, documents and reports monthly on program status, student interactions, partnerships and programmatic engagements.
• Ensures that services are based on written procedures and guidelines.
• Prepares the annual budget proposals and monitors departmental spending.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

• Knowledge in the review of psychological and/or psycho-educational assessments and medical documentation.
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to implement and manage new programs.
• Ability to multitask and work cooperatively with others.
• Ability to adhere to ethical standards and ADA laws and regulations.
• Ability to work with sensitive information and maintain confidentiality.
• Sensitivity to the needs of at‑risk student populations.

• Bachelor’s degree or equivalent combination of education and experience.
• Five years of program administration experience.

• Master’s degree in a relevant field (Social Work, Counseling, Public Administration, etc.).
• Experience in community outreach, social services, or related fields.
• Strong interpersonal and communication skills.
• Familiarity with budget management and program evaluation.
• Previous experience in event planning and coordination is a plus.
• Sensitivity to the needs of at‑risk student populations.

• $55,000

• Monday - Friday; 8:00 am to 5:00 pm. Nights and weekends as needed.

• This position may supervise employees.

• This is not a remote position. The selected candidate will be required to work on campus.

Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is an Equal Opportunity/ Veterans/ Disability Employer.