Call Center Operations Manager — Lead, Coach & Elevate CX
Job in
Killeen, Bell County, Texas, 76542, USA
Listed on 2026-07-01
Listing for:
MCI
Full Time
position Listed on 2026-07-01
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
MCI, located in Killeen, Texas, is looking for a Call Center Customer Service Manager to oversee a team of supervisors and drive performance. The ideal candidate will have over two years of call center management experience and a strong customer-focused mindset.
The position requires excellent organizational and communication skills, and proficiency in Microsoft Office. MCI offers a rewarding work environment with competitive pay, incentives, and benefits.
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