Killeen​/Trimmier CFT - Cross Functional Rep - Part Time

Responsibilities

Job Summary:

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. Customer Service / Sales / Stocking:
Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection. Uses suggestive selling techniques to meet customer needs and build department sales. May make regular product announcements to inform customers. Works a flexible schedule to accommodate shifts of different departments. Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.

Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments. Builds, stocks, and maintains displays and fixtures. Assists with inventory control; loads, unloads, and moves product. Slices, packages, labels, rotates, merchandises, culls, and prices product. Gains knowledge of multiple departments; applies understanding of processes / policies. Complies with Store and department SOPs, policies, and applicable laws.

For the Service cross functional team, works as a Checker when not performing Cross Functional duties. Food Safety / Sanitation:
Ensures compliance with departmental / Store SOPs for food safety and sanitation. Properly operates and maintains all equipment. Cleans / sanitizes sales floor, display cases, prep areas, and equipment.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

• Age Requirement: 18+
• Work Experience:
  
  6+ months of experience in H-E-B Store operations.
• Required Knowledge/Skills/Abilities:
  Knowledge of computer systems (Symbol, ACR, label machine)
• Required Customer service and interpersonal skills
• Required Verbal / written communication and reading skills
• Required Ability to adapt to performing a wide range of duties across multiple departments
• Required Ability to work autonomously
• Required
  
  Education:
  
  HS Diploma or GED or equivalent
• Required
  
  Licenses/Certifications:
  
  Completion of Company Orientation and Safety Training
• Required Physical Demands &
  
  Working Conditions:
  
  Function in a fast-paced, retail environment, requiring detailed and precise tasks. Work with Customers, staying attentive to their needs. Work flexible schedules to accommodate differing department shifts. Perform the following, based on your Department:
  • Bakery:
    Constantly
    * reach at waist, grasp. Frequently stand, walk, reach at shoulder, bend. Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction. Occasionally be exposed to wet, cold, hot conditions, loud noise. Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs**
  • Dairy / Frozen / Grocery / Market:
    Constantly
    * reach at waist, grasp. Frequently stand, walk. Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements. Occasionally be exposed to wet, cold conditions, loud noise. Dairy: lift 40 lbs, manage 85 lbs**;
    Frozen: lift 60 lbs, manage 75 lbs**;
    Grocery: lift 50 lbs, manage 80 lbs**;
    Market: lift 40 lbs, manage 40 lbs**
  • Deli:
    Constantly
    * reach at waist, grasp. Frequently stand, walk, stoop. Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements. Occasionally be exposed to wet, cold, hot conditions, loud noise. Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
  • Cosmetics / Drugstore / General Merchandise:
    Constantly
    * reach at waist, grasp. Frequently stand, walk. Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements. Occasionally be exposed to wet conditions, loud noise, ambient temperatures. Cosmetics: lift 45 lbs, manage 45 lbs**;
    Drugstore: lift 15 lbs, manage 15 lbs**; GM: lift 50 lbs, manage 45 lbs**
  • Floral:
    Constantly
    * reach at waist, grasp. Frequently stand, walk. Frequently be exposed to cold conditions. Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel,…