Account Manager - Texas

Account Manager

Reports to:

Director, Field Sales - Texas

The Account Manager at Cars Commerce is a high‑potential, developmental role designed to prepare future Sales Account Executives. This individual supports Field Account Executives and Sr. Account Executives in managing and growing an assigned portfolio of accounts while building the commercial, strategic, and client leadership skills required to assume full revenue ownership.

This role reports to the Director, Field Sales who allocates focus and prioritization across supported AEs and Sr. AEs, and who owns the structured development path toward an AE promotion.

We hire Account Managers who already show the raw materials of a great seller — discipline, hunger, curiosity, and a clear drive to build a high‑earning sales career. This role is the on‑ramp. Advancement is earned through demonstrated growth against the DRIVE competency framework.

• D — Disciplined:
  Demonstrates CRM rigor and organizational discipline from day one — tracks tasks, updates records, and manages multiple priorities without being chased
• R — Results‑Proven:
  Shows early evidence of commercial instinct — identifies opportunities, follows up with purpose, and takes ownership of outcomes rather than just activity
• I — Interconnected Solution Seller:
  Curious about how Cars Commerce products connect to dealer challenges; actively learns the platform and builds toward solution‑level conversations
• V — Voraciously Hungry:
  Brings genuine grit and intellectual curiosity; asks smart questions, learns from senior sellers, and pushes themselves outside their comfort zone
• E — Earning‑Motivated:
  Clear ambition to build a high‑earning sales career — motivated by growth, financial upside, and the progression path this role provides

• Provide leverage to Field AEs and Sr. AEs by owning defined components of account management
• Improve portfolio coverage, responsiveness, and operational rigor across assigned accounts
• Build a strong internal bench of future Account Executives grounded in the DRIVE framework
• Create structured succession for revenue‑producing roles

• Support AEs and Sr. AEs in executing strategic account plans
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation — daily updates, accurate records, no exceptions
• Coordinate follow‑ups, proposals, and documentation related to client requests

• Identify cross‑sell and upsell signals within assigned accounts
• Conduct preliminary discovery conversations as appropriate, building toward full consultative selling skills
• Support pricing requests, renewal documentation, and opportunity progression
• Partner with Solutions Consultants and internal teams to prepare for client engagements
• Gradually assume responsibility for smaller accounts or transactional renewals

• Maintain regular communication with designated client contacts
• Support execution of Quarterly Business Reviews and performance reporting
• Develop consultative selling skills by shadowing senior AE and Sales Director client conversations
• Build credibility as a trusted, responsive point of contact who takes personal ownership of outcomes

• Partner with Product, Marketing, Enterprise Analytics, Operations, and Customer Care to resolve issues and advance opportunities
• Ensure internal alignment on deliverables, timelines, and client expectations
• Support onboarding, adoption, and renewal processes through disciplined coordination

• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model
• Demonstrate increasing ownership of account strategy and revenue initiatives over time
• Achieve competency benchmarks required for promotion to Field AE or Sales Director
• Engage actively in deal reviews, role plays, and formal training — bring specific…