Caseworker, Social Work

Job Location:

Killeen, TX 76541
Position Type:
Full Time
Education Level: 4‑Year Degree
Travel:
Up to 25%

Shift: Day
Minimum Starting Hourly Rate: $22.33/hr
Maximum Starting Hourly Rate:
Dependent on Qualifications

• Health
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off – 9.23 hrs per pay period
• 10 Observed Company Paid Holidays
• 8 Hours Annual Volunteer Time Off
• Retirement Plan with 6% Employer Contribution
• Employee Assistance Program

Performs moderately complex (journey‑level) case work. Serves as a liaison between clients, their families, and other agencies to obtain assistance and rehabilitative treatment. Works under general supervision with limited latitude for initiative and independent judgment.

• Interview clients, families, law enforcement officials, schools and health and social welfare institutions to obtain background information.
• Identify psychosocial, economic, and physical needs of clients.
• Assess clients’ support systems and available community resources, schools, and facilities.
• Provide case management services during client admission, discharge, or furlough.
• Counsel clients and families and coordinate placements with community facilities and schools.
• Provide psychosocial rehabilitation skills training, medication training and support, crisis intervention, supported housing, supported employment and other related services.
• Serve as liaison with state and judicial systems and treatment providers.
• Document case records, assessments, recovery plans and progress notes per Center requirements and Texas Administrative Codes.
• Assist in developing individual treatment plans and monitor observance of clients’ rights.
• Participate as needed in individual, group, or family therapy sessions.
• Participate as an active member of an interdisciplinary team.
• Meet and maintain all minimum service requirements per Center and Texas Administrative Codes.
• Maintain department productivity, contract outcome, and documentation requirements.
• Participate in training and time studies for Medicaid Administrative Claiming (MAC).
• Perform related work as assigned.
• Demonstrate high ethical standards, trustworthiness, personal integrity, and strict attendance at 8‑5 work day (or agreed hours) 100% of the time.
• Complete required training and continuing education to maintain competency.
• Drive frequently within the catchment area.

• Experience in a field related to the agency program.
• Graduation from an accredited four‑year college or university with relevant coursework.
• Experience and education may not be substituted for one another.

• Knowledge of trauma‑informed care principles and cultural sensitivity.
• Knowledge of mental illness, rehabilitation methods, casework principles, community resources, and social work practices.
• Ability to assess client needs, coordinate services, and work well with others.
• Proficiency in Microsoft Word and Excel.
• Ability to handle potentially aggressive behavior positively.
• Ability to read, interpret documents and data.
• Ability to communicate effectively, both orally and in writing.
• Use of technology to accomplish assigned tasks.
• Ability to see, hear and talk effectively within job requirements.
• Ability to stand, sit, and walk for extended periods.

• Critical Evaluation
• Communication
• Consultation
• Thoroughness/Attention to Detail
• Time Management
• Excellent interpersonal skills
• Confidentiality
• Excellent organizational skills
• Problem resolving ability
• Information analysis capability
• Ethical Conduct

• Effective verbal and written communication
• Efficient task performance
• Independent planning and scheduling
• Professional appearance and conduct
• Cooperative teamwork across levels
• Building effective working relationships with staff, agencies, and public

May require travel on rare occasions, such as to other Center locations.

• Valid driver’s license with acceptable driving record.
• Regular attendance and reliability critical to business operations.

Job responsibilities may change at any time with or without notice.

• Sit, stand,…