Case Manager (Killeen
Listed on 2026-08-21
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Social Work
Family Advocacy & Support Services, Community Health, Human Services/ Social Work, Child Development/Support
The Case Manager is responsible for providing social services to children, youth and families that are consistent with theMCH Model of Care and ensuring a safe, caring and therapeutic environment forthose served. This position requires the intellectual and emotional maturity to work with families who are experiencing difficulty in providing appropriate care for the children in their home and children who have behavioral issues, developmental delays and mental health needs.
This position also requires respect and compassionate understanding for these children andtheir families, and the ability to form effective working relationships with children, parents and other caregivers. Case Managers must have a thorough understanding of and demonstrated competency inthe Trust-Based Relational Intervention (TBRI) and other evidence-based programs offered in the assigned area. The Case Manager must maintain a healthy value system, including moral and ethical behavior consistent with the agency'smission and core values.
AND RESPONSIBILITIES
- Identify and assess eligible participants according to program criteria and obtain consent for services for those accepted into the program, and make referrals toother community resources for those not accepted into the program.
- Develop and implement written plans of service based on the assessed needs of the childor family in accordance with program guidelines. Revise and update the written plans ofservice as needed to address the changing needs of those served and to comply with program guidelines.
- Provide services in compliance with program guidelines and as outlined in the plan ofservice.
- Maintaina regular schedule of contacts and case management services on the assigned caseload in accordance with program guidelines and the needs of each case. Goals and methods related to these contacts are to be established in consultation with the supervisor, parents/managing conservators and, when possible, with the children and youth served.
- Coordinate,consult and collaborate with foster families and/or kinship caregivers andother service providers to provide needed services to children, youth and families.
- Provide kinship caregiver home support and/or aftercare support, in compliance withT3C.
- Maintain accurate and timely documentation in the client information system and client file, including all relevant contacts, activities, incidents, appointments,service plans, reports, case notes, case logs, correspondence and other required case documentation.
- Keep supervisor, parents/managing conservators, or other involved parties informed of incidents and other developments in the case as required by program guidelines, agency policies, contract provisions and applicable licensing standards and accreditation standards.
- Make recommendations for continuation, closure or change in services.
- Lead parent education groups or other non-clinical groups as assigned.
- Promote awareness of MCH programs and participate in program recruitment activities.
- Maintain compliance with agency policies/procedures and licensing and accreditation standards.
- Manage agency funds, resources and equipment according to agency policy and procedures.
- Work collaboratively in a proactive and positive manner with other departments.
- Represent agency at community functions, activities and events.
- Ensureall facilities and equipment are clean, organized and maintained.
This is aprofessional position that may require more hours than the normal 40-hour workweek.
This position involves providing services in the client's home and extensive work in the community. Responsibilities include work in the evenings and on weekends. This position requires the ability to serve in an on-call capacity and respond to emergencies after officehours. Out of town and overnight travel are also required. An automobile for intown and out of town travel is required. Mileage reimbursement is provided foruse of personal automobile for approved business purposes.
A technology stipend is provided to support the communication requirements of this position.
A Bachelor's Degreein Social Work or related field is required with a Master's Degree preferred. Relevant…
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