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Business Intelligence

Strategic Call Center WFM & Forecasting Analyst

Job in King of Prussia, Montgomery County, Pennsylvania, 19406, USA
Listing for: UGI Corporation
Full Time position
Listed on 2026-03-02
Job specializations:
  • Business
    Business Intelligence
Salary/Wage Range or Industry Benchmark: 62700 - 75000 USD Yearly USD 62700.00 75000.00 YEAR
Job Description & How to Apply Below
A leading propane company in King of Prussia is seeking a Workforce Management Analyst to optimize staffing and enhance customer service operations. The candidate will analyze contact volumes, generate performance reports, and provide strategic recommendations for resource planning. Required qualifications include a Bachelor’s degree and experience with workforce management systems. The position offers a salary ranging from $62,700 to $75,000, based on qualifications and experience, along with various benefits including medical, dental, and retirement plans.
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