Project Director - DE Highway Client Service Leader

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This Project Director position will serve as the DelDOT Client Service Leader (CSL). The DelDOT CSL is chiefly responsible for discovering value for their client. The CSL is expected to develop a client‑level driven strategic plan, have a comprehensive knowledge of the client, develop a vertical relationship system through the client organization, develop a client lifecycle plan, develop and leverage a client service team, monitor delivery, grow sales and revenue, and foster ultimate client satisfaction.

In addition to the DelDOT CSL role, this position also serves as the primary client liaison for multiple projects and clients. The Project Director is responsible for managing and delivering all aspects of one or more mega ($5M+) and/or super mega ($25M+) projects including contracting, project controls, quality, risk and change management. The Project Director implements the firm’s project delivery plan using HNTB’s Sophisticated Delivery Approach (SDA) on each project.

• Develop and nurture key client relationships and be the primary company contact on assigned projects. Communicate effectively with clients to identify needs and evaluate alternative business solutions and strategies.
• Responsible for financial performance on projects. Proactively manage cash, budget, schedule and project scope to ensure adherence to project goals and completion to the client’s satisfaction.
• Set priorities, obtain commitments, and engage required resources through collaboration with Group Directors, Department Managers and/or Section Managers to staff projects according to the project Work Plan.
• Collaborate with office and division leadership in solving challenges and ensuring business objectives are met.
• Supervise and mentor the team to achieve overall project objectives. Where appropriate, oversee the project’s Project Manager(s) and manage project staffing, including recruitment, hiring, development, retention and succession of project staff; develop a plan for project staff reporting; and support performance and compensation reviews.
• Lead pursuits of mega projects and/or actively participate as part of the pursuit team for super mega projects. Partner with Client Service Leaders to develop long‑term strategies to identify and pursue additional business opportunities with key clients and with pursuit champions on efforts for mega and super mega projects in accordance with HNTB’s Sophisticated Sales Approach (SSA). Work with the pursuit team and marketing resources to prepare appropriate proposal and presentation materials.
  
  Lead interview and proposal presentations to the client as well as general presentations within the industry.
• Perform other duties as assigned.

• Bachelor’s degree in a relevant field and 12 years of relevant experience including 4 years of successfully managing and delivering mega and/or super mega projects.

• DelDOT experience
• Master’s degree
• 20 years of relevant experience
• Professional Engineer (PE) certification
• Project Management Professional (PMP)

HNTB Total Rewards benefits information is available.

Equal Opportunity Employer/Disability/Veteran

Visa sponsorship is available for this position.

Allentown, PA (Lehigh Valley), Harrisburg, PA, King of Prussia, PA (Norristown), Philadelphia, PA (Pennsylvania), Pittsburgh, PA, Wilmington, DE.

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity.

Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.