AR Manager

Accounts Receivable Manager Position Summary

We’re seeking a seasoned Accounts Receivable Manager to own end-to-end AR for SILA’s Shared Services. You’ll lead a team of AR specialists, champion process improvements, and partner with operations to accelerate cash collection, reduce DSO, and ensure clean, timely receivables reporting. This is a high-impact role—ideal for a hands‑on leader who thrives in a fast‑paced, PE‑backed environment and enjoys diagnosing root‑cause issues and driving systemic solutions.

• Team Leadership & Development
• Recruit, onboard, coach, and develop a high‑performing AR team.
• Set clear performance objectives, conduct regular reviews, and foster a culture of accountability and continuous growth.
• Balance tactical support (collections, reconciliations) with strategic upskilling (cross‑training).
• AR Operations Management
• Oversee daily AR workflow: invoice review, payment application, credits, dispute triage, and account reconciliations.
• Ensure SLAs for remittance posting, dispute resolution, and unapplied cash are met.
• Monitor volume and complexity across 40+ locations—reallocate resources dynamically to prevent bottlenecks.
• Collections Strategy & Credit Controls
• Design and execute segmented, risk‑based collection campaigns to minimize aged receivables.
• Own credit limit reviews: perform risk assessments, set terms, and enforce policy in collaboration with Credit and Treasury.
• Lead root‑cause analysis on chronic delinquencies; implement corrective actions (process changes, customer training, system alerts).
• Process Improvement & Systems
• Evaluate existing AR processes; standardize and document best practices across all business units.
• Drive automation & project initiatives—auto‑reminders, workflow approvals, electronic lockboxes—to accelerate cash application and reduce manual touchpoints.
• Serve as Subject Matter Expert for Sage Intacct & Service Titan custom reports, and user training.
• Analytics, Reporting & Month‑End Close
• Prepare AR reporting/dashboards: aging summaries, DSO trends, cash forecasts, days beyond terms.
• Present actionable insights to leadership team—highlight risks, successes, and improvement opportunities.
• Lead AR’s month‑end responsibilities: intercompany reconciliations, audit support, and close‑checklists.
• Cross‑Functional Collaboration & Growth Integration
• Partner with GMs and Operations to align on collection targets, resolve billing disputes, and improve customer payment behavior.
• Support rapid onboarding of newly acquired businesses—migrate receivables processes, train local teams, and embed AR controls.
• Work with IT, FP&A, and Treasury on system enhancements, lockbox setups, and working‑capital optimization projects.

• Accounting, Finance or related field.
• 7+ years in AR or credit management, with a minimum of 3 years supervising a team.
• Expertise in Sage Intacct or similar ERP AR modules;
  Excel & reporting skills.
• Highly organized multi-tasker with keen attention to detail and strong follow-through.
• Proactive, initiative-driven problem solver who uncovers root causes and implements scalable solutions.
• Strong communicator able to negotiate with customers and influence cross-functional partners.
• Adaptable change agent who thrives in a fast‑paced, acquisition‑driven.

$85,000 - $110,000 a year