Salesforce Product Manager

Overview

Vertex is a US-based tech company with 15 years’ experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex business problems using creativity and technologies that drive results

• Partner closely with Product Owner(s)/Team(s), Project Management Office, Sponsors, functional business areas, IT and marketing teams to measure and oversee quality throughout the product lifecycle.
• Acquire high level strategic direction and business priorities from Program Sponsors.
• Facilitates creation of product vision and goals with product owner and program sponsors.
• Facilitate definition of product MVP by educating, providing guidance, driving decisions and consensus. Communicate MVP and gather approvals.
• Maintain and manage MVP scope by following established processes and communication plans.
• Define product roadmap/timelines with inputs from Product Owner(s)/Teams(s) specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
• Prioritize features/capabilities working with Product Owner and IT. Including Sprint Planning, Support and Tech updates
• Identify and maintain list of SMEs crucial to product execution.
• Identify end-user lists and roles for product.
• Stay informed and aware of as-is and to-be business processes with the system component/product in perspective.
• Train with Product Owner to acquire business knowledge with the system component/product so as to act as proxy when/if required.
• Share and communicate business process impacts so team members responsible for Change Management can plan and execute.
• Work with IT Project Manager to translate roadmap into build priorities.

• 5+ years of digital product management experience leading programs from inception to launch in the specific area using agile methodology.
• Proven experience as a Salesforce Product Manager with 5+ years on the Salesforce platform
• Demonstrated ownership of Salesforce roadmap, backlog prioritization, and release planning

• 7+ years of complex and cross organizational project and program management experience in a business leadership capacity. Experienced in managing digital programs involving web portal development, deployment, enhancements and their integrations with other applications
• Experience managing all aspects of solution delivery including requirements gathering, scope definition, resource planning, budget management, status reporting, risk management, release management, organization change management and change control
• Excellent project management skills and demonstrated competency in managing simultaneous execution of multiple projects and work streams within the program