Associate Director, Technology Sourcing

The Opportunity

The Associate Director, Technology Sourcing is responsible for developing and executing strategic sourcing strategies for indirect goods and services within a defined portfolio of CSL enterprise-wide spend. The I&T sourcing lead will be accountable for securing maximum value from $450M+ in external spend, creating competitive advantage for CSL through year-over-year, multi-million-dollar savings, risk mitigation, supplier relationship management, innovation, and robust contractual negotiations.

This role serves as the Global Subject Matter Expert (SME) for technology categories including hardware, software, data centers, IT maintenance, licenses, and other related services. The Associate Director will develop and execute senior-level stakeholder engagement and alignment strategies to ensure the current and future needs of the business are effectively addressed. You will provide guidance and leadership to Sourcing Managers within the team and be directly involved in major global sourcing initiatives, key transformational projects, and strategic supplier engagements.

The role will build and maintain strong relationships with senior stakeholders across CSL and with large, global technology vendors, bringing leading-edge solutions and best practices into CSL to drive ongoing efficiency and value. Reporting directly to:
Category Director - Enabling Functions Direct Reports:
None

Develop and execute global technology category strategies and multi-year roadmaps across software, SaaS, cloud services, infrastructure, hardware, telecommunications, cybersecurity, data centers, IT maintenance, and professional services. Establish annual action plans aligned with CSL’s business objectives, technology roadmap, operating models, and Procurement strategy. Lead complex, high-value strategic sourcing initiatives and competitive tendering processes, including RFPs, RFIs, and RFQs, driving negotiations and contract awards that optimize total cost of ownership, quality, service, innovation, risk, and long-term business value.

Analyze spend, market trends, supplier dynamics, and supply risks to identify cost savings, demand management, supplier consolidation, license optimization, benchmarking, and other value creation opportunities while ensuring sourcing decisions support financial and operational objectives. Serve as the Global SME and strategic procurement advisor for technology categories, providing market intelligence, sourcing expertise, and strategic direction on complex initiatives while staying current on emerging technologies, commercial models, supplier innovations, and industry best practices.

Build and maintain strong relationships with senior stakeholders and strategic suppliers, partnering across I&T, Information Security, Finance, Legal, and the broader business to translate business and technology requirements into effective sourcing, contracting, and supplier strategies. Provide strategic guidance to Sourcing Managers and collaborate with Procurement colleagues to ensure consistent execution of category strategies, sourcing initiatives, supplier management activities, and global procurement priorities.

Lead strategic supplier relationship and performance management, including supplier governance, business reviews, KPIs, scorecards, SLAs, and continuous improvement programs. Establish appropriate governance for business-critical categories and drive year-over-year improvements in performance, service, quality, innovation, and value. Lead complex commercial and contractual negotiations with major global technology suppliers, including software licensing, cloud consumption models, SOWs, MSAs, and enterprise agreements, ensuring contracts appropriately address CSL’s commercial, operational, security, compliance, and business continuity requirements.

Identify, assess, and mitigate supplier and category risks, including cybersecurity, data privacy, financial stability, supply continuity, regulatory compliance, and other operational risks. Develop long-term supplier continuity and risk mitigation strategies to protect CSL’s business. Drive procurement transformation…