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Senior Manager, AI-Driven CS Operations
Job in
King of Prussia, Montgomery County, Pennsylvania, 19406, USA
Listed on 2026-08-28
Listing for:
Vertex Inc in
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Vertex Inc is seeking a Sr. Manager for Customer Success Intelligence & AI Operations to lead the technical infrastructure powering AI-driven customer journeys.
You will own Gainsight configuration, playbooks, CTAs, health scoring, and digital engagement programs, ensuring data quality and scalable execution across customer segments. You will guide hands-on Gainsight administration, data architecture, and reporting while partnering with cross-functional teams to translate strategy into scalable
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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