Inside Sales Representative II

Job Description

This individual contributor position works collaboratively with Sales, Marketing, and Partner teams to improve sales resource utilization and drive pipeline growth. The role is responsible for identifying, qualifying, and advancing sales opportunities through a combination of inbound and outbound engagement using phone, email, social media, and partner channels. The ideal candidate is consultative, results oriented, and motivated by understanding customer challenges, aligning solutions, and supporting prospects through the Vertex sales process in a fast‑paced, quota‑driven environment.

• Qualify and disqualify inbound and outbound software sales leads using defined criteria, managing inquiries from web forms, campaigns, and partner referrals to ensure timely follow-up and opportunity creation.
• Conduct daily outbound prospecting via phone, email, social media, and partner channels to identify, develop, and advance new business opportunities through account penetration strategies and targeted campaigns.
• Guide prospects through the Vertex sales process, supporting opportunity progression by understanding business challenges and aligning Vertex solutions to stakeholder needs.
• Coordinate with VARs, partners, and internal sales teams to ensure communication, lead status visibility, and accurate, up-to-date records of all prospect interactions and opportunities in Salesforce (SFDC).
• Collaborate with Sales and Marketing on campaigns, trade shows, promotional follow-up, and participate in special projects and occasional travel as required.

• Exceptional verbal, written, and interpersonal communication skills; fluency in English required, additional languages a plus depending on market needs.
• Strong organizational, time management, and prioritization in fast‑paced environments.
• Six (6) years of education & experience in sales, business development, or lead qualification experience—preferably in software, SaaS, or technology—demonstrated success in quota or metrics‑driven roles.
• Effective phone presence with strong listening, objection handling, problem‑solving, and ability to assess client needs and present value propositions.
• Experience using social media (e.g., Linked In) for prospecting and relationship development.
• Collaborative, adaptable team player who learns quickly and builds trust.
• Proficient with CRM systems (Salesforce preferred), Microsoft Office (Outlook, Word, Excel, PowerPoint); familiarity with sales tech stack tools (e.g., Salesloft, 6
  
  Sense, Qualified Chatbot, Zoom Info) is a plus.

• Bachelor's degree in business, marketing, or a related field preferred.
• Equivalent combination of education, training, and relevant professional experience accepted in lieu of a formal degree.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality—frequent iterations, improved speed, resilience. 80/20 rule—better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose - Exhibit a "We Can" mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context; if you’re unsure, ask. Demonstrate unwavering support for decisions.

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

US Base Salary Range: $47,300.00 - $61,500.00

Base pay offered to new hires may vary based upon factors including relevant industry and job‑related skills and experience, geographic location, and business needs. The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.

In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role‑specific sales commission/bonus, and/or equity grants.

Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.

* In no case will your pay fall below applicable local minimum wage requirements.