Sr Quality Engineer

Sr Quality Engineer

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Are you passionate about testing and ensuring the quality of complex web applications? At Fiserv, we develop and support leading‑edge technology solutions that move the world. Join our dynamic team to contribute to high‑quality software by leveraging your expertise in manual and automated testing, continuous integration, and system validation. In this role, automation is key; you will be responsible for building out entire test suites and ensuring our products meet the highest standards of performance and reliability.

• Automated Testing & Suite Development:
  Build and maintain comprehensive automated test suites. While we value various tools, you will predominantly leverage Playwright (preferred) or Selenium to ensure robust coverage.
• Back‑End & API Validation:
  Conduct thorough testing of web applications, including back‑end testing using Cucumber. You will validate integrations with SQL/noSQL databases, application servers, queuing services, and APIs.
• Performance Testing:
  Utilize performance testing tools such as Locust to evaluate system stability and Iframe tokenizer performance.
• Defect Reporting:
  Identify, troubleshoot, and document technical issues, assembling clear and actionable defect reports for the development team.
• Continuous Integration:
  Utilize CI frameworks (e.g., Jenkins, Git Lab) to integrate automated tests into the build and deployment process, ensuring a Dev Ops‑centric approach to quality.
• Technical Documentation:
  Maintain comprehensive documentation of test plans, scripts, and results using tools like Confluence for ongoing improvement and standardization.
• Collaboration:
  
  Work closely with cross‑functional development teams to ensure robust application performance and advise on best practices for testing tools and techniques.
• Responsibilities listed are not intended to be all‑inclusive and may be modified as necessary.

• Education:
  
  Bachelor’s Degree or equivalent professional work experience.
• Experience:
  
  Minimum of 5+ years of experience in automated testing of web applications with complex business logic.
• QA Coding Stack:
  Proficiency in at least one of the following languages:
  Python, JavaScript, or Type Script.
• Testing Tools:
  Proven experience with Playwright or Selenium for React and Flutter applications.
• Frameworks:
  Familiarity with Cucumber for behavior‑driven development (BDD) and back‑end validation.
• CI/CD & Tools:
  Experience with Continuous Integration tools (e.g., Jenkins, Git Lab) and basic proficiency in Postman for API verification.
• Problem‑Solving:
  Strong analytical skills for troubleshooting and resolving issues quickly and effectively.
• Communication:
  Excellent communication skills for presenting facts and collaborating with team members in an Agile environment.

• Advanced Performance & AI:
  Experience with Locust for performance testing; familiarity with or interest in AI‑based testing tools is a significant plus.
• Observability:
  Experience with tools such as Prometheus and Grafana.
• Mobile Testing:
  Experience with testing native mobile applications and supporting web services.
• Domain Knowledge:
  Familiarity with electronic payment products and providers.
• Systems Thinking:
  Ability to understand complex application workings and apply that knowledge in high‑value testing engagements.

• This role is on‑site Monday through Friday. Fiserv considers in‑person collaboration to be an essential part of this role as in‑person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

• You must currently possess…