Clinical Services Manager

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Professional King, NC, US

Clinical Services Manager - Registered Nurse (RN)

Full-Time | Monday–Friday | Day Shift (8:00 AM – 5:00 PM)

Location:
Pilot Mountain & Winston Salem Service Areas

Full-Time | Monday–Friday | Day Shift (8:00 AM – 5:00 PM)
Service Areas:
Pilot Mountain/Stokes/Forsyth Service Area

At Mountain Valley Hospice & Palliative Care, what we do is personal. Every day, we walk alongside patients and families facing serious and terminal illness, providing compassionate care and support during some of life’s most difficult moments.

For those called to this work, there is nothing more meaningful.

Mountain Valley Hospice is seeking an experienced Registered Nurse (RN) to serve as a Clinical Services Manager supporting our homecare hospice teams.

This role combines clinical leadership, team support, and day-to-day operational oversight. You’ll work closely with clinical staff to ensure patients and families receive high-quality, compassionate care while helping teams stay organized, supported, and successful in the field.

This is an excellent opportunity for an RN who enjoys leadership, problem-solving, mentoring others, and making a direct impact on both patient care and team culture.

• Partner with the Director of Patient Services to support RNs, LPNs, CNAs, and interdisciplinary team members
• Assist with staffing coordination, daily workflow management, and clinical operations
• Help maintain a positive, accountable, team-focused culture

• Review documentation and clinical workflows to support quality and compliance
• Assist with patient care coordination and problem resolution
• Provide clinical guidance and support to field staff as needed

• Mentor and support nurses and aides through coaching, education, and real-time problem solving
• Assist with onboarding and development of new team members
• Help staff grow in confidence, clinical judgment, and time management
• Collaborate with physicians, social workers, chaplains, aides, and other team members to ensure seamless patient care
• Step in to support patient visits or urgent needs when necessary
• Help families navigate difficult moments with compassion and professionalism

• Current Registered Nurse (RN) license in North Carolina
• Strong clinical assessment and critical thinking skills
• Previous leadership, charge nurse, hospice, or homecare experience preferred
• Excellent communication and organizational abilities
• Ability to manage multiple priorities while remaining calm and compassionate
• Passion for leadership, teamwork, and patient-centered care

At Mountain Valley Hospice, you’ll join a mission-driven organization where compassion, teamwork, and service truly matter. We are committed to supporting our employees while providing exceptional care to the patients and families who trust us during life’s most important moments.

If you are looking for a leadership opportunity where you can make a meaningful difference every day, we encourage you to apply.