Certified Stihl Mechanic - Mountain View Home & Hardware

What Does a Stihl Repair Technician Do?

Diagnose and repair small engine equipment, specializing in STIHL products

Participate in Stihl classes and certification as needed

Perform routine maintenance tasks on various types of outdoor power equipment

Conduct thorough inspections to identify issues and recommend appropriate repairs

Utilize diagnostic tools and manuals to troubleshoot problems effectively

Ensure all repairs meet manufacturer specifications and quality standards

Maintain accurate records of repairs, parts used, and service history

Provide excellent customer service, including explaining repairs and equipment operation

Assist in inventory management, including ordering parts and maintaining stock levels

Assist with helping build loads for outbound deliveries, carefully packaging and arranging materials for transport depending on business needs

Maintain inventory control by labeling and placing materials and supplies in stock, ensuring an organized and efficient yard Assist customers with merchandise selection and pull merchandise as needed for checkouts

Work effectively in an outdoor environment, adapting to varying temperatures and weather conditions

Assist with lumber yard development, maintenance and organizing inventory

Additional duties as assigned

What Does It Take to Be Successful as a Stihl Repair Technician?

High school diploma or equivalent

Construction or building material experience is preferred, but not required

Proven experience in small engine repair, particularly with STIHL equipment2+ years of forklift experience preferred, but forklift operating training is also provided

Valid Driver's License and prior experience in driving non-CDL vehicles for deliveries required

Ability to lift up to climb up and down ladders, reach, bend, twist, kneel, lift up to 100 lbs with assistance, handle large odd-shaped items, and stock items in overhead areas

Requires frequent standing and walking

Ability to work outside in varying temperatures and weather

Previous lumber yard experience preferred

Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values

Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible

Strong interpersonal skills with a willingness to consistently provide superior customer service skills

What’s It Like To Work for Nation’s Best?

Teamwork:
All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.

Support:
We have local resources and a Dallas Support Team to help you along the way and to partner on projects.

Autonomy:
We empower entrepreneurial spirit in all our associates.

Relationships:
We believe the core of our business is the relationships we build.

Continuous Improvement:
We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.

Efficiencies:
We maximize efficiency through best-in-class technology and consistent business practices nationwide.

Growth Mindset:
We are focused on long-term growth, both in our associates and the company.

Atmosphere:
This is not a suit-and-tie environment. We roll up our sleeves and get the job done.

Community Service:
Our divisions and associates are committed to serving and contributing to the communities in which we live and work.

Safety:
We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.