Assistant Manager

Job Details:

Location:

Kingman, AZ 86409. Position Type:
Full Time. Education Level: High School or Equivalent. Salary Range: $17.65 hourly. Travel Percentage:
Negligible. Job Shift: Evenings and Weekends. Job Category:
Customer Service.

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet Fitness, focusing on managing front desk personnel, assisting the General Manager, and ensuring effective front‑of‑house operations. The Assistant Manager must be able to multi‑task in a fast‑paced environment, meet strict deadlines, delegate meritoriously, communicate effectively with management, and provide superior customer service to members and guests.

• The ability to understand and drive club metrics in alignment with business performance
• Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors
• Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors
• Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modify execution as needed to improve performance
• Responsible for communicating and upholding company standards and leading by example for delivering the organization’s mission, vision and values; manage a clean, friendly and well‑maintained club
• Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness
• Develop and maintain cleaning duties for front desk employees and oversee overnight employees
• Coordinate disciplinary actions and terminations with General Manager, Regional Manager, and Human Resources
• Flexibility to cover a shift for employees when there are call‑outs or vacancies or assist the Club Manager with shift coverage if no other employees are available
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition
• Mentor Front End employees to promote career growth through training, development, and performance assessment
• Perform other duties as assigned by the Club Manager

• Basic computer proficiency (Microsoft Suite)
• Ability to manage multiple responsibilities
• Solid work ethic with strong decision‑making skills
• Self‑starter who takes initiative with minimal direction and supervision
• Comfortable working a flexible rotating schedule
• Basic computer, math, and communication skills required
• Superior customer service skills, preferably in the fitness industry
• Solid supervisory, diplomacy, and listening skills
• Hard‑working, enthusiastic and energetic!
• Strong problem‑resolution skills

• A High School Diploma Or Equivalent required (Associate’s degree preferred)
• 6‑month Supervisor or Manager experience in a restaurant or retail environment in a high‑volume atmosphere (1 year preferred)
• Familiarity with Microsoft Office applications (Word, Excel)
• Bi‑lingual preferred

• Initial training hours may vary as well as when the needs of the facility change
• Discuss your availability with the Hiring Manager and/or note it on your application
• Weekday and/or Weekend hours based on club needs
• Open or Flexible availability is a plus

Mon - Thurs.:
Open 24 hours;
Fri:
Close at 9:00pm;
Weekend 7:00am - 7:00pm.

• Competitive Salary & 401K plan
• Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
• Paid Time Off benefits (Applicable for Full Time Positions)
• Free Black Card membership and fun exercise incentives

Planet Fitness is an Equal Opportunity Employer.