Customer Service Representative

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

If you are a Customer Service Representative with experience or an aspiring CSR, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team!

• BOOK every possible lead
• Manage large amounts of incoming phone calls, along with outbounding
• Build value, trust and a sustainable relationship with our clients
• Provide accurate, valid and complete information
• Handle customer complaints, provide appropriate solutions, follow up to ensure resolution
• Make your interaction with our clients the best part of their day
• Meet or exceed set standard KPI's

• You love helping people and can easily express empathy
• Willing to learn our Hufsey Home Services customer service way
• You are an excellent communicator
• You have great attention to detail
• Self-motivated and customer focused
• Uncapped earning potential excites you

• Treat others the way you want to be treated
• Be a TEAM player - we win and lose as a team
• Strong written and verbal communication skills
• Strong active listening & phone handling skills
• Professional appearance
• Ability to multi-task, prioritize, and manage time effectively
• Comfortable with computer systems and software
• Various shifts available: we are open 24/7

Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!

• After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.