Clinical Quality Improvement & Patient Safety Specialist - Quality Management

Position Title:Clinical Quality Improvement/ Patient Safety
Position Code:CQPaSafRN-8030

Department:Quality Management
Oracle

Title:

to enter text.

Reports to:Patient Safety Officer/Manager
Safety Sensitive:Yes
Exempt Status:Yes

Position

Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

• Tracks outcomes of patient safety improvement initiatives ensuring they are measurable, sustainable and aligned with organizational goals
• Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements
• Utilizes quality and safety improvement tools such as PDCA and A3 to design, develop, implement and track patient safety initiatives
• Supports post-implementation monitoring to validate sustained process improvement
• Establish and/or revise procedures necessary for successful implementation of the Quality Improvement program
• Create long-term and short-term plans, including setting targets for milestones, identifying and managing risk, and adhering to deadlines
• Facilitate and track program pilots as deemed necessary
• Designs reports and visual dashboards that clearly communicate trends, outcomes and opportunities
• Participates in development and maintenance of numerous quality and safety dashboards and scorecards
• Provides regular progress updates on patient safety initiatives to Senior Leadership and Quality & Patient Safety Council
• Work with Analytics teams to design data reporting around the program’s performance, and clinical and financial outcomes
• Collaborates with leadership to develop and spread learnings via Safety Alerts, Advisories and key learnings based on best practices and process improvement initiatives
• Work with different teams to gather requirements, design program details, and present outcomes
• Utilizes trends from safety reports, patient safety rounds and other sources of patient safety data to focus on areas for further analysis and improvement opportunities
• Performs other duties as assigned to support overall effectiveness of department and organization.

Education:

• Bachelors of Science in Nursing or;
• Bachelors degree in a healthcare related field

Experience: 2+ years of experience in Quality Improvement

Certification: Certified Professional in Patient Safety (CPPS) within 2 years of hire

License: Current, valid RN license or Arizona allied health license, if applicable

Knowledge, Skills, and Abilities:

• Leadership skills to delegate tasks and motivate team members to collaborate on projects
• Ability to analyze and plan for cost and risk within projects
• Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements
• Ability to make important decisions under pressure
• Ability to handle multiple competing priorities; utilize resources effectively
• Ability to inspire effective teamwork and motivate staff
• Ability to lead by example and to encourage team members to seek solutions
• Self-motivated and excellent problem-solving skills
• Strong interpersonal skills
• Manage and monitor clinical quality studies
• Ability to work independently
• Ability to develop dashboards, scorecards and key performance indicators
• Excellent computer skills

Education:

• Masters degree in healthcare related field

Experience: 3+ years of experience in Process Improvement or Patient Safety

Certification: N/A

License: N/A

Knowledge, Skills, and Abilities: N/A

Exposure Category III:
Expected duties do not have potential for exposure to blood, body fluids or tissues.

• Visual acuity, ability to sit at a computer for up to five hours a day, and minor lifting, up to 25lbs