Workforce Readiness Manager - Kingman Branch

FLSA STATUS

FLSA STATUS: Exempt

REPORTS TO: Branch Director

DIVISION: Operations

DIRECT REPORTS: Youth Development Specialist  (Teen)

The Full-Time Life & Workforce Readiness Manager is responsible for developing programs, activities, and services that prepare youth and teens for success by creating a safe and positive Club environment that facilitates achievement and results in designated outcomes.

Responsibilities include:

Club operations, program management, supervision of members, recruitment, maintaining community partnerships, facilitating life & workforce readiness programming in collaboration with AZ Youth force, supporting outreach efforts in schools, and supervision of any part‑time Youth Development Specialists that are tied specifically to teen programming.

• Ensure the safety and security of staff, members, volunteers, facility, and Club assets
• Support annual recruitment, member retention, and attendance goals
• Support collaborative relationships with community partners, Middle Schools and High Schools
• Open and close the Club; provide direct supervision during operating hours
• Lead and implement planning, development, and evaluation of Club programs and services to ensure they meet priority outcomes and member needs
• Promote and stimulate members' interest and participation in Club-wide programs, including support for Middle and High School programming that creates a pathway for teen program involvement
• Track attendance and participation data
• Maintain productive and effective working relationships with parents, organization staff and management in accomplishing goals and objectives
• Foster supportive and healthy interactions for members and develop a Club culture that includes physical and emotional safety, respect, inclusion, and free of bullying
• In collaboration with AZ Youth force, facilitate Life & Workforce Readiness programming with attending Club Members, students at partnering schools, and youth workers
• Interview and train youth workers on program expectations, safety guidelines, and youth engagement techniques
• Supervise, mentor, and provide guidance to youth workers to ensure a safe and positive environment for children
• Conduct check‑ins with youth workers to assess their performance, address concerns, and offer professional development
• Facilitate career and job fairs

• Must be at least 21 years of age
• Must possess a high school diploma or equivalency certificate and 6 years of youth development or related experience
• Must obtain/maintain a current CPR & First Aid certification (within first 90 days of employment)
• Must have and maintain a valid Arizona driver's license

• Working knowledge of federal and state laws and company policies and procedures
• Ability to oversee the physical property and assets of the Club
• Knowledge of vehicles to ensure that they are always operating safely
• Knowledge of Youth Development service delivery
• Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
• Ability to interact effectively and communicate (in writing and orally) with a variety of members, local government entities, neighborhood groups, agencies, schools, volunteers, and teens
• Ability to represent and make presentations to schools, and local partner agencies as needed
• Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
• Familiarity with principles and practices of supervision
• Ability to communicate with parents, maintain confidentiality and engage in respectful interactions
• Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
• Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operations

• Travel between BGCA Z Branches, schools and community sites is required. Must meet the insurance standards of BGC
• Work is performed in Branches and in the community
• Evening or weekend hours required on an as needed basis