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Auto Parts Retail Lead & Customer Service Specialist

Job in Kingman, Mohave County, Arizona, 86401, USA
Listing for: O'Reilly Auto Parts
Full Time position
Listed on 2026-07-10
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role also expects you to step into shift leadership when managers are absent, and to model strong teamwork for both retail and professional customers.

You will lead store team members in delivering excellent service, manage phone etiquette, process buy online/shipp-to-store orders, handle returns, and ensure accurate

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