Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package, including medical, dental, and vision plans that start immediately
• Up to $5,250 in tuition reimbursement in the first year
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and recognition through awards programs
• Collaborative and inclusive work environment
• Up to $75 a month towards cable and internet services

• Follow up with current customers to ensure satisfaction and identify upsell opportunities
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
• Proactively problem-solve to encourage customer commitment and address needs

• A proactive approach to customer engagement and sales
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales effectively
• 3 to 6 months of related experience and/or training
• Associate's degree or higher is preferred

• Experience in a sales or customer service role within the telecommunications industry
• Strong communication skills and ability to build rapport with customers
• Familiarity with Sales Force or similar CRM software

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.