Assistant Property Manager

Description Description

Reports To:

Executive Director

Full-Time/ Part-Time:
Full-Time

Hourly/Salary:
Salary, $39,500 annually

FLSA Classification:
Exempt

Group Health Insurance (80% Employer Paid)

Pension, Long Term Disability, and Life Insurance Policy Eligible (Employer Paid upon eligibility)

The position of Assistant Property Manager will support the property management and maintenance staff of the Kingsport Housing and Redevelopment Authority (KHRA) through a variety of operational and administrative functions. Common activities associated with the job include receiving and directing the foot-traffic of the office, responding to inquiries and requests for assistance by applicants, residents, staff and the general public as well as assisting with the preparation of operational reports and related documents.

Additional duties include assisting with the rent collection process, preparing bank deposits and coordinating financial transactions associated with the property, and leasing and management activities. Job responsibilities require excellent interpersonal skills, organizational decision-making skills, dedicated attention to detail, considerable knowledge of KHRA’s policies and procedures pertaining to rental operations, considerable experience in performing office-related activities, and the ability to prioritize assigned tasks in order to meet multiple job assignments and reporting deadlines.

Job performance is evaluated by the Deputy Director through review of the accuracy, timeliness and thoroughness of assigned work, knowledge of rental programs and reporting requirements, level of administrative support provided to the office, and organizational decision‑making skills. Job related duties are also subject to regular internal and external annual audits as well as audits from the Tennessee Housing & Development Agency (THDA) and Department of Housing and Urban Development (HUD).

• Under the direction of the Property manager, the assistant property manger will ensure the property operates within HUD and Low‑Income Housing Tax Credit (LIHTC) rules and regulations.
• Interacts daily with supervisors, applicants, residents, co‑workers, program administrators, other government and social service agencies as well as the general public.
• Serves as first point of contact for the residents of the Myrtle Street properties to resolve resident issues
• Receives and receipts rental payments for submission to the central office and maintains records of any delinquent accounts.
• Processes daily incoming and outgoing mail and assists with coordinating large mailing projects.
• Assists with compiling, completing and maintaining resident information required for court documentation and eviction warrants.
• Assists in the preparation of move‑in packets and new resident leases, including re‑certification paperwork and adjustment documentation.
• Prepares communication notices for residents, contractors, social service providers, resident associations, etc.
• Compiles and completes lists of vacant units as necessary.
• Prepares documents, forms, and reports and assists with submission of pertinent information to appropriate agencies.
• Distributes keys to maintenance staff, contractors and residents and maintains logs associated with the distribution and receipt of keys.
• Assists in monitoring office supply inventory levels and replenishes and stocks supplies as necessary.
• Compiles a variety of program information and any related documentation for meetings as necessary.
• Assists with annual and interim recertifications, calculating unreported income and retroactive charges and ensures that all necessary paperwork has been signed by residents.
• Conducts welfare checks, unit, and grounds…