Program Manager

** We are hiring for:
** Program Manager
** Type:
** Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  Performs a variety of administrative, training and personnel functions. Conducts unit investigations for compliance and allegations of abuse, neglect, and exploitation.

Coordinates and monitors unit’s quality assurance system. Assists Administrator with the development of services and oversight of the unit. Takes rotating on-call responsibility. Relies on experience, knowledge, and judgment with limited direction and supervision.

RHA Health Services is seeking a Program Manager for the Kingsport Area.
** Salary:
** 43, annually
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* Work Schedule:

** Monday-Friday 8:30a-5p with on call responsibilities.
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* REPORTS TO:

** IDD Regional Operations Director
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* SUPERVISORY RESPONSIBILITIES:

** This position supervises IDD Residential Team Leaders, Direct Support Program Managers, Group Home Supervisors, and Direct Support Professionals
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* DUTIES AND RESPONSIBILITIES:

*** Working closely with clinical and professional healthcare staff to maintain communication and provide feedback, standardizing procedures, and expediting the implementation of person-centered plans.
* Provides shift coverage in times of acute shortages of direct support staff. Provides on call coverage for people supported they support and services as needed.
* Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures, expedite support plan implementation and workflow and to improve the efficiency of subordinates.
* Works closely with Qualified Professional and other clinical/professional staff to maintain communication and provide feedback, standardize procedures, expedite Person Centered Plan implementation and workflow and to improve efficiency of team
* All other duties as assigned.
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* MINIMUM QUALIFICATIONS:

*** A high school diploma or equivalent
* One year of experience working with people with developmental disabilities.
* Excellent verbal and written communication skills.
* Flexible schedule and availability to provide on-call coverage as needed.
* CPR, first aid, NCI and/or Med Tech certification, a plus
* Must be at least 18 years of age
** PHYSICAL DEMANDS AND WORK ENVIRONMENT:
*** Must be able to regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
* Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
* Must be able to use hands and fingers to handle or operate objects, tools, or controls.
* Required to stand and walk for extended periods.
* Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.
* Vision requirements include close, distance, and peripheral vision.
* Must be able to talk and hear.
* ** Exception – Deaf and Hard of Hearing Programs:
For these programs only, employees must be fluent in American Sign Language (ASL). The requirement to talk and hear does not apply.
** RHA Is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.
** Pre-employment screening:
*** Complete criminal background
* Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
* Drug testing
* Education verification and other credentialing based on position requirements.
* Proof of employment history or references (if required)
* Positions that require driving Proof of driver's license, driver's insurance,…