Tennessee Health Link Lead

SUMMARY

The Program Lead, under the supervision of the Regional Program Director or Assistant Director, assists in oversight of the program and ensures the client-centered care and case coordination and/or resource linkage to clients is done in a competent, responsible, and ethical manner.

• Assessing clients on intake as needed, completing on-call duties, and ensuring Clarvida approved behavioral health therapeutic services are being provided to clients and families to include but not limited to: coping skills, behavior modification, parenting skills, and crisis intervention. Lead will ensure that internal and external collaborations are occurring with behavioral Health/medical providers.
• Working with Care Coordinators to ensure that all assigned clients’ treatment team are collaborating to ensure quality care to the client. Ensures that Care Plans and documentation are consistent with Clarvida policy, state licensing regulations, and COA accreditation requirements.
• Ensuring that all clinical documentation has been completed within established time frames and rectifying all deficits within the allotted time frames; monitoring monthly and quarterly reports.
• Program Lead will monitor and work with Care Coordinators to close gaps in care (HEDIS) for clients that have open gaps. Lead will monitor progress of closing gaps on a weekly basis.
• Ensuring/conducting weekly supervision with Care Coordinators according to the specifications contract and COA requirements.
• Facilitating Treatment Team meetings and reviewing presentations on each assigned client as required. Attending all quarterly director meetings as well as regional leadership meetings.
• Supporting fellow team members to ensure the best outcomes for all Clarvida clients and families.
• Contributing to the Performance Improvement Cycle, including the collection and use of data to continuously improve client and program services, using the Performance and Quality Improvement Plan and other means to ensure integrity and excellence of services being provided as well as documentation. Ensuring PQI activities are completed accurately and in a timely manner, including Peer and PQI audits. Participating in MCO evaluations.
• Manages and/or assists leadership team in overseeing client census and productivity standards/requirements for Care Coordinators.
• Responsible for assisting in program development, networking, and collaboration between program areas

• Bachelor’s degree in a Human Service discipline from an accredited four-year college or university and at least 3 years of relevant experience in the Mental Health field.

• Experience working with children/adolescents in a therapeutic, community-based treatment environment.

• Be a licensed driver with automobile insurance in good standing and access to reliable

• 10 PTO days that roll over
• 19 Paid Days off (Holidays, School breaks)
• Medical, Dental, Vision benefit plan options
• Daily Pay
  - Access to your daily earnings without waiting for payday*
• Training, Development and Continuing Education Credits for licensure requirements

• 401K
• Free licensure supervision
• Pet Insurance
• Employee Assistance program
• Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment

* benefit option varies by State/County