Tennessee Health Link Lead

About The Role

The THL Program Lead, under the supervision of the Regional Program Director or Assistant Director, assists in oversight of the program and ensures client-centered care, case coordination, and resource linkage are provided in a competent, responsible, and ethical manner. This role supports clinical operations, quality assurance, collaboration with internal and external partners, and ensures compliance with organizational policies, state licensing regulations, and accreditation standards.

Job Title: Tennessee Health Link Lead

Location: Kingsport, TN

Employment Type: Full-time

Salary: $43,000

Date Posted: 03-03-2026

• Assess clients during intake as needed and complete on-call duties
• Ensure Clarvida-approved behavioral health therapeutic services are provided to clients and families, including coping skills, behavior modification, parenting skills, and crisis intervention
• Ensure internal and external collaboration with behavioral health and medical providers
• Work with Care Coordinators to ensure treatment team collaboration and delivery of quality care
• Ensure Care Plans and documentation comply with Clarvida policy, state licensing regulations, and COA accreditation requirements
• Ensure clinical documentation is completed within established time frames and rectify deficits within allotted time frames
• Monitor monthly and quarterly reports
• Monitor and work with Care Coordinators to close gaps in care (HEDIS) and track weekly progress
• Conduct weekly supervision with Care Coordinators according to contract and COA requirements
• Facilitate Treatment Team meetings and review client presentations as required
• Attend quarterly director meetings and regional leadership meetings
• Support team members to ensure optimal outcomes for clients and families
• Contribute to the Performance Improvement Cycle through data collection and utilization to improve client and program services
• Ensure Performance and Quality Improvement (PQI) activities, including Peer and PQI audits, are completed accurately and timely
• Participate in MCO evaluations
• Manage and/or assist leadership in overseeing client census and productivity standards for Care Coordinators
• Assist in program development, networking, and collaboration between program areas

• Bachelor’s degree in a Human Service discipline from an accredited four-year college or university
• Minimum of 3 years of relevant experience in the Mental Health field

• Experience working with children and adolescents in a therapeutic, community-based treatment environment

• Licensed driver with automobile insurance in good standing
• Access to reliable transportation

• 10 PTO days that roll over
• 19 Paid Days Off (Holidays and School breaks)
• Medical, dental, and vision benefit plan options
• Daily Pay – access your daily earnings without waiting for payday*
• Training, development, and continuing education credits for licensure requirements

• 401(k)
• Free licensure supervision
• Pet insurance
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment

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* Benefit options may vary by state or county)

If you are a dedicated behavioral health professional with leadership experience and a passion for improving client outcomes, click “Apply Now” to join Clarvida as a THL Program Lead.

Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

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Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized  email addresses, , or verified Linked In profiles associated with Clarvida email accounts.

THL Program Lead, Behavioral Health, Care Coordination, Mental Health Services, Treatment Planning, PQI, HEDIS, Clinical Supervision, Clarvida Careers