Systems Engineer

• Support, configure, maintain, and upgrade Windows Server environments and related infrastructure
• Monitor system performance and logs to proactively identify and resolve issues
• Assist with server, storage, and infrastructure upgrades
• Support backup and disaster recovery processes

• Support and maintain network infrastructure including switches, firewalls, routers, and wireless access points
• Ensure network security, segmentation, availability, and performance
• Maintain VPN and secure remote access solutions
• Troubleshoot connectivity issues across LAN, WAN, and wireless networks

• Administer Active Directory, Azure Active Directory (Entra ), and Group Policy
• Support and maintain Microsoft Intune / Endpoint Manager for device configuration, compliance, and policy enforcement
• Implement and manage MFA, conditional access, and role-based access controls
• Support hybrid identity environments (on-prem AD integrated with Azu

• Administer and manage the organization’s EDR platform, including configuration, policy tuning, alert review, and response coordination
• Maintain endpoint protection, patch management, and system hardening standards
• Assist with vulnerability remediation and security best practices implementation
• Support security incident investigation and response efforts
• Ensure systems align with company security policies and standards

• Support and maintain phone/VoIP systems
• Provide technical guidance for line-of-business applications
• Troubleshoot production system issues and coordinate with vendors as needed

• Respond to escalated Help Desk tickets involving servers, networking, cloud, and security
• Perform remote troubleshooting for users and remote locations
• Support remote connectivity including laptops and mobile devices
• Maintain accurate technical documentation, system diagrams, and procedures

• Work with IT leadership and department managers to plan infrastructure improvements
• Assist with project planning, budgeting, and vendor coordination
• Participate in evaluating new technologies and solutions

• Bachelor’s Degree in Information Technology or related field (or equivalent experience)
• 4–7 years of experience in systems administration or systems engineering roles
• Experience working in hybrid on-prem/cloud environments

Strong experience with:

• Windows Server
• Active Directory and Group Policy
• Microsoft 365
• Microsoft Intune / Endpoint Manager
• Network infrastructure (switches, firewalls, routers, wireless access points)
• VPN and secure remote access technologies

• EDR platforms and endpoint security tools
• Patch management and system hardening

• Network security principles and segmentation
• Backup and disaster recovery concepts

• Strong troubleshooting and root-cause analysis skills
• Excellent communication and documentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative mindset with strong vendor coordination skills

• Microsoft or Azure certifications
• Network certifications (Network+, CCNA)
• Security certifications (Security+, Microsoft Security, etc.)
• Experience with Power Shell scripting

• Must be able to sit for long periods of time at a computer.
• Good vision: close vision, color vision, extended periods viewing computer monitor.
• Walking, standing, and climbing stairs.

• Manufacturing environment with exposure to glass and resin

Additional Postings available from Strongwell