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Center of Excellence Analyst; Automation & Digital

Job in Kingsport, Sullivan County, Tennessee, 37662, USA
Listing for: Eastman
Full Time position
Listed on 2026-07-04
Job specializations:
  • IT/Tech
    Data Analyst, AI Business & Operations, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Center of Excellence Analyst (Automation & Digital)

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Center of Excellence Analyst (Automation & Digital)

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world‑class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit  .

Description

The Center of Excellence (Automation/ Digital) Analyst plays a critical role in driving digital transformation and operational excellence within our Supply Chain organization. This position combines hands‑on data analytics, intelligent process automation, and artificial intelligence implementation to identify, design, and deploy automation solutions that enhance efficiency and reduce manual effort. You will work closely with supply chain teams to provide day‑to‑day analytical support while continuously seeking opportunities to automate processes using modern automation platforms and AI technologies.

This role includes a commitment to obtaining Eastman's AI Analyst certification, positioning you as a certified AI professional within our organization.

Responsibilities
  • Provide day‑to‑day data analysis and reporting support to supply chain teams, ensuring data accuracy and accessibility across business processes
  • Identify and evaluate opportunities to automate manual processes using Power Automate, AI technologies, and other automation tools
  • Design, build, and maintain Power BI dashboards and reports that drive data‑informed decision‑making across the organization
  • Develop and implement automation solutions using Power Automate, including cloud flows, desktop flows, and process mining capabilities
  • Apply artificial intelligence and machine learning techniques to solve supply chain challenges, optimize workflows, and improve forecasting
  • Participate in Eastman's AI Analyst certification program and achieve certification within the first 12 months of employment
  • Collaborate with cross‑functional teams to gather requirements, test solutions, and ensure successful deployment of automation initiatives
  • Document automation processes, workflows, and best practices to enable knowledge sharing and continuous improvement
Qualifications
  • Bachelor's degree in Supply Chain Management, Data Analytics, Information Systems, Engineering, or related field
  • Demonstrated experience (2+ years) with data analysis and analytics tools
  • Experience with Power BI for report and dashboard development
  • Proficiency in Power Automate or similar process automation platforms (Microsoft Power Platform, or equivalent)
  • Hands‑on experience with AI/Machine Learning applications or a strong commitment to learning AI technologies
  • Solid understanding of supply chain concepts and business processes
  • Excellent analytical and problem‑solving skills
  • Strong communication skills with the ability to explain technical concepts to non‑technical stakeholders
  • Proficiency with Excel, SQL, or Python for data manipulation and analysis
  • Ability to work independently and as part of a collaborative team in an on‑site environment
Preferred Qualifications
  • Experience with AI Agents or Large Language Model (LLM) applications
  • Familiarity with Eastman systems and supply chain platforms
  • Project management or agile methodology experience
  • Certifications in Power Platform, AI, data analytics, or related fields
  • Experience with advanced analytics techniques such as predictive modeling or optimization
  • Knowledge of RPA (Robotic Process Automation) tools and implementations

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