Associate Director, Digital Transformation; Product - Clinical Research Operations

Job Overview

The Associate Director, Digital Transformation serves as the strategic product leader responsible for the vision, roadmap, delivery, and optimization of digital solutions supporting clinical research site operations at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson.

This role owns the product lifecycle from strategy through adoption, partnering with clinical, operational, technical, and executive stakeholders to deliver scalable technologies, AI‑enabled capabilities, and data‑driven solutions that improve research efficiency, quality, and user experience.

• Strategic Planning & Alignment:
  Partner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations—ensuring alignment with SCRI’s overarching business and research strategies; translate strategic priorities into an executable product roadmap with clear delivery milestones, dependencies, and ownership.
• Data & AI Vision Execution:
  Define a forward‑looking strategy for data and AI integration in SMO; champion the deployment of AI‑driven tools to transform cancer care; own the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring.
• Product Management Leadership:
  Lead the full product lifecycle for digital solutions—from ideation and roadmap development to stakeholder alignment and continuous improvement; lead product teams to prioritize features and initiatives based on their potential benefit and business objectives; own end‑to‑end product delivery accountability, including backlog prioritization, scope trade‑offs, sequencing of product work, and release execution; ensure delivery commitments are met through active risk management, dependency resolution, and escalation when required.
• Use Case Development & ROI Articulation:
  Identify high‑impact use cases for digital transformation and AI across clinical operations; conduct rigorous ROI analyses to build stakeholder confidence and secure investment; prioritize use cases based on delivery feasibility, capacity, and speed‑to‑value—not just strategic appeal.
• AI‑Driven Process Optimization:
  Leverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity, improve data integrity, and elevate the patient experience.
• Change Management & Adoption Leadership:
  Lead enterprise‑wide change initiatives to drive adoption of new technologies; partner with change management teams to deliver training, communication, and support strategies that ensure sustained value realization.
• Risk & Compliance Oversight:
  Provide strategic guidance on the risks and benefits of digital and AI technologies in clinical research; ensure compliance and quality requirements are built directly into delivery workflows and acceptance criteria.
• Performance Measurement & Reporting:
  Establish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency.
• Team Leadership & Talent Development:
  Build and lead a high‑performing digital transformation team; mentor and coach team members to grow capabilities, foster innovation, and cultivate a culture of continuous learning and excellence.
• Stakeholder Engagement & Ecosystem
  
  Collaboration:
  
  Build and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners to foster innovation and cross‑functional alignment.

• Digital Clinical Research Tools and Technologies
• Innovation and Change Advocacy
• Strategic Thinking and Problem Solving
• Effective Communication and Stakeholder Management
• Data‑Driven Decision Making
• Regulatory Knowledge and Compliance
• Leadership and Team Development

• 7+ years of experience in clinical research, healthcare technology, product management, or a related field.
• 3+ years leading digital product strategy, product management, or technology solutions within healthcare, life sciences, or clinical research.
• Proven track record in strategic planning, project management, and change…