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National Tier-2 IT Help Desk Specialist
Job in
Kingsport, Sullivan County, Tennessee, 37662, USA
Listed on 2026-07-23
Listing for:
Sharp Electronics Corporation USA
Per diem
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Sharp Business Systems is seeking a National Helpdesk Specialist to provide Tier 2 end-user support for complex Microsoft and hardware/software issues. You’ll diagnose, resolve, and document incidents via our ticketing system, with remote management tools and occasional on-site visits.
The role requires 3–5 years in technical support, Windows proficiency, and strong communication. Occasional weekend work and remote/on-site flexibility are possible.
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