Desktop Support Engineer — Frontline IT Services
Listed on 2026-09-30
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
CBTS is seeking a Service Desk Agent Level 1 to provide frontline customer service and technical support for business products and IT services. The role involves resolving issues, logging detailed tickets, and escalating complex problems to Level 2 while maintaining high customer satisfaction.
The ideal candidate has 1–3 years in a tech support or service desk environment, strong communication skills, and a basic understanding of IT systems and networking.
Are you ready to take on the Desktop Support Engineer — Frontline IT Services role at CBTS?
The position is based in TN, United States.
This opportunity is part of our work in Engineering.
The advertised compensation is 40.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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