AI Adoption Specialist

parental leave, paid time off, paid holidays, 401(k)

• Relocation Authorized:
  None
• Telework Type:
  
  Part-Time Telework
• Work Location:
  
  Reston, VA, Glendale, AZ, Houston, TX, Oak Ridge, TN
• Salary Range: $91,700 - $132,600 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant.)

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure;
Nuclear, Security & Environmental;
Energy;
Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Bechtel is seeking a motivated and experienced AI Adoption & Enablement Specialist to join our UX/Adoption team within the Information & Digital function. This role helps employees confidently adopt and effectively use enterprise AI capabilities, including Microsoft Copilot, Copilot Agents, and related technologies, through a combination of implementation support, user enablement, training, and change communications. The ideal candidate has a track record of driving technology adoption, helping people understand new capabilities, and enabling them to apply those tools effectively in their day-to-day work.

Working closely with business stakeholders across functions, the AI Adoption & Enablement Specialist translates business needs into practical guidance, partners with technical teams to test and configure solutions, and develops accessible learning and support resources that improve user experience and drive adoption. The position also contributes to scalable enterprise enablement practices through documentation, feedback processes, and support models that promote consistent and effective use of AI capabilities.

• Evaluate AI/M365 features and enablement needs by performing handson testing, validation, and user workflow walkthroughs; document findings and recommendations.
• Configure and support rollout readiness for AIenabled solutions (settings, templates, guidance, and operational checklists) in coordination with developers, solution owners, and governance expectations.
• Develop and maintain product content (FAQs, quick starts, howto guides, release notes summaries, and internal "what's changing / why it matters") to support change communications and self service.
• Create training content aligned to learner personas and job scenarios.
• Deliver instructor led sessions in-person and online, including demos, office hours, and targeted enablement for roles/teams; adapting delivery to different skill levels.
• Conduct user research (interviews, surveys, focus groups) and build persona and journey maps to identify friction points and prioritize improvements.
• Provide tiered enduser support (triage, troubleshooting, "how do I" guidance) and contribute to a scalable knowledge base and support playbooks.
• Analyze business needs and workflows; translate into practical guidance, requirements, and adoption recommendations to improve outcomes and reduce rework

Typically requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience

• Strong written and verbal communication skills with the ability to translate technical concepts into clear, understandable language for non-technical audiences.
• Demonstrated experience in AI tools such as Microsoft Copilot, Cowork, ChatGPT, Claude or similar products.
• Experience creating job aids, FAQs, quick starts, or internal guidance for digital tools.
• Experience designing and delivering training or enablement sessions (virtual or inperson) for varied audiences.
• Familiarity with change management, communications…