Restoration Crew Lead
Job in
Kingsport, Sullivan County, Tennessee, 37662, USA
Listed on 2026-03-12
Listing for:
Servpro Industries, Inc.
Full Time
position Listed on 2026-03-12
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
SERVPRO of Kingsport/Bristol is hiring a Restoration Crew Lead!
Benefits- 401(k)
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Competitive compensation
- Superior benefits
- Paid training
- Career progression
- Personal and professional development and more!
As the front-line representative of the SERVPRO® brand, the Restoration Crew Lead demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities- Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
- Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities
- Thoroughly document restoration projects to support the services provided
- Manage labor, equipment, and supply usage on assigned projects
- Communicate progress, problems, and important updates with internal team members
- Verify all safety protocols are established and followed for workplace safety
- Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
- Coach and train restoration technicians
- High school diploma/GED
- Valid driver’s license
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Each SERVPRO® Franchise is Independently Owned and Operated.
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