Shop Technician

Knowledge and Skill Requirements :

* Understanding of diesel engines, hydraulics, electrical systems, and heavy equipment components.

* Ability to read and interpret service manuals, schematics, and diagnostic reports.

* Proficiency with diagnostic tools, shop equipment, and repair procedures.

* Strong communication skills for reporting findings and coordinating with shop leadership.

* Ability to complete accurate documentation and follow established processes.

* Knowledge of safety procedures, PPE requirements, and shop best practices.

Preferred Qualification(s):

* Experience repairing heavy equipment, diesel engines, or related machinery.

* Familiarity with Caterpillar equipment and dealership service processes.

* Certifications in diesel technology, hydraulics, or equipment repair.

Education Requirements:

* High School Diploma or equivalent required.

* Technical training or an Associate degree in diesel technology, heavy equipment repair, or a related field preferred.

Essential Job Functions:

* Perform diagnostics, troubleshooting, and repairs on heavy equipment in the main shop.

* Complete preventative maintenance services including fluid changes, inspections, and adjustments.

* Document all findings, parts used, and repair actions in work orders.

* Communicate equipment condition and recommended repairs to supervisors.

* Maintain tools, equipment, and work areas in clean and safe condition.

* Follow all safety procedures and ensure compliance with company and regulatory standards.

* Assist with moving equipment in and out of the shop as needed.

* Support warranty repair processes and proper documentation.

Leadership Responsibilities:

* Support less experienced technicians by sharing knowledge and proper repair techniques when needed.

* Promote a safe, organized, and efficient shop environment.

* Assist in training new technicians on procedures, documentation, and equipment operation.

* Represent the shop positively through teamwork and professionalism.

Preferred

Experience and Skills:

* Hands‑on experience with heavy equipment diagnostics and repair.

* Strong problem‑solving skills with the ability to identify and resolve mechanical issues.

* Familiarity with Caterpillar service systems and diagnostic tools.

* Ability to work efficiently in a high‑volume shop environment.

Physical and Mental Requirements:

* Ability to lift, carry, or move heavy components and tools as required.

* Ability to stand, bend, climb, or work in confined spaces for extended periods.

* Ability to wear required PPE in shop environments.

* Ability to manage multiple tasks and maintain accuracy in a fast‑paced setting.

* Must meet requirements for driving company vehicles if applicable.

Work Environment:

* Shop‑based role with regular exposure to noise, machinery, and industrial conditions.

* Frequent interaction with technicians, supervisors, and parts personnel.

* Fast‑paced environment requiring adaptability and strong communication.

* Standard work schedule with potential overtime during peak demand.