Information Services Technician

Position: Information Services Technician Role
Become an essential part of library operations as an Information Services Technician. Deliver exceptional support and services at the Douglas Library while engaging with diverse library tasks.

In this role, you will fulfill operations for Course Reserves and Inter-library Loans while offering technology assistance and managing user needs. Engage in maintaining library collections, support student assistants, and contribute to policy updates that enhance service quality.

Key Responsibilities:

• Assist patrons with inquiries across various formats

• Manage library circulation including renewals and returns

• Support technology services and handle troubleshooting

• Engage in collection maintenance and inventory tasks

• Perform clerical and administrative duties efficiently

Requirements:

• Knowledge of library services and customer interaction

• Strong technical abilities with library software

• Previous experience in administrative roles

• Effective communication and problem-solving skills

• Team-oriented attitude focused on service improvement

Leverage your technical skills and customer service abilities to strengthen library outcomes as an Information Services Technician at Douglas Library.
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