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Account Manager Strategic and Key Accounts

Job in Kingston, Ontario, Canada
Listing for: Empire Life
Full Time position
Listed on 2026-02-18
Job specializations:
  • Business
    Business Development, Business Management
  • Sales
    Business Development
Job Description & How to Apply Below
Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level.

Account Manager Strategic and Key Accounts

Location:
Hybrid - Kingston, Toronto, Montreal, Vancouver or Calgary

Empire Life is looking to hire an Account Manager Strategic and Key Accounts to join our Group Distribution team!

Why pursue this opportunity

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

  • Identify, build and develop new and existing relationships with Strategic Partners; surface opportunities to improve the effectiveness of partnership arrangements, develop and manage mutually beneficial working relationships
  • Identify emerging unique business requirements and ensure documentation of policy and procedures accurately reflect the practices in place
  • Provide information to Strategic Partners on Empire Life products and offer array; highlight the benefits and features and guide Strategic Partners in the determination and understanding of value and fit for their business and customers
  • Build relationships within Empire Life in order to leverage organization during implementation, ongoing servicing and escalate service issues accordingly
  • Represent the Empire Life brand through regular interaction with Distribution Partners
  • Establish quote guidelines including subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisions
  • Work within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achieved
  • Act as escalation point for internal stakeholders to support the resolution of quote, issue, service, administration and renewal issues
  • Manage subsidy and acquisition for assigned block of business; review regularly with internal stakeholders to ensure business is profitable and quotas are achieved
  • Prepare reporting and identify key observations to guide effective regularly scheduled business review meetings with Strategic Partners
  • Support new partnership business development activity including needs assessment, pricing strategy, proposal and finalist presentation
  • Collaborate with Core business partners to ensure best practices and emerging
  • What we’re looking for you to have

  • Completion of a university degree
  • 3+ years work experience in insurance/financial services industry in group benefits with an understanding of Distribution Partner needs
  • Bilingualism (English/French) is an asset
  • In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisions
  • Knowledge of word processing, spreadsheet, email, internet and database software
  • Knowledge of the group insurance products and sales activities of competitors
  • Knowledge of employment legislation as it relates to employee benefits
  • GBA or working towards
  • Ability to develop and maintain effective working relationships
  • Ability to think logically, analyze and solve problems
  • Well-developed communication, negotiation, persuasion and presentation skills
  • Well-developed sales and marketing skills
  • If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
  • Working Conditions

  • Travel may be…
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