Area Manager, Facilities Operations

The Area Manager provides leadership and oversight for the operation, maintenance, and performance of an assigned portfolio of buildings and infrastructure. This role is accountable for delivering safe, reliable, and cost-effective facilities services while ensuring compliance with regulatory requirements and alignment with organizational objectives. Reporting to the Assistant Director, Operations and Maintenance, the Area Manager leads frontline operations staff and trades, manages service delivery, and drives continuous improvement across maintenance operations, and is accountable for asset performance, deferred maintenance planning, and capital renewal priorities.

The Area Manager is an integral member of the Facilities operations management team and Facilities leadership team and plays a critical role in ensuring facilities within the assigned portfolio are safe, reliable, well-maintained, and responsive to operational needs. This position contributes directly to service quality, compliance, and the overall client satisfaction experience.

The Area Manager must be available to respond to emergency calls outside of normal working hours. In addition, the Manager works an assigned shift and is on a rotating call‑in list for emergency calls from the Emergency Response Centre.