Product Specialist
Job in
Kingston, Ontario, Canada
Listing for:
Idorsia
Full Time
position
Listed on 2026-07-16
Job specializations:
-
Sales
Healthcare / Medical Sales
Job Description & How to Apply Below
Product Specialist
Location:Kingston Ontario, ON, CA
About Idorsia:
The purpose of Idorsia is to discover, develop and commercialize innovative medicines to help more patients.
Headquartered near Basel, Switzerland – a European biotech hub – Idorsia has a highly experienced team of dedicated professionals, covering all disciplines from bench to bedside; QUVIVIQ™ (daridorexant), a different kind of insomnia treatment with the potential to revolutionize this mounting public health concern; strong partners to maximize the value of our portfolio; a promising in-house development pipeline; and a specialized drug discovery engine focused on small-molecule drugs that can change the treatment paradigm for many patients.
Territory: Kingston, Ontario
REQUIRED QUALIFICATIONS AND EXPERIENCE
Bachelor’s degree in business, Life Sciences or related field required, Master’s degree preferred.2+ years Pharmaceutical Sales ExperienceA proven track record of sales delivery and drive for superior results.Experience in sales/education discussions with specialists would be an asset.Strong digital marketing aptitude to support day to day activities.Proficient in both virtual and live customer engagement.Strong analytical skills and innovative mindset with the capability to analyse and adapt to changing needs of the market.Experience in managing and optimizing Territory field budgetStrong ability to identify and understand the patient journey and HCP adoption journey.An optimistic can-do mindset with a natural ability to drive ownership and accountability.Experience using omni-channel tools in moving HCP perceptions and attitudes.Strong technical skills including CRM system including all the associated omnichannel assets and functionality to optimise each customer experience.Excellent interpersonal, communication and influencing skills (both with customers and colleagues).Ability to build strong relationships and engagement.A proven team player who works collaboratively and is effective working as part of a cross functional team, leveraging resources to deliver business objectives and optimal outcomes for patients.Local and national travel could be required.Valid Driver’s License requiredRESPONSIBILITIES AND TASKS
The Product Specialist (PS) will report to the Regional Business Manager (RBM). The PS will be responsible for implementing the sales strategy and business plan in order to maximize commercial performance of designated Idorsia products for their assigned territory. In addition, the PS will be responsible for driving awareness and understanding of the role for the promoted products and associated data in helping patients by calling on targeted HCPs, in their assigned territories, as defined by the respective product strategy.
The PS is also responsible for building productive external relationships with recognized experts, KOLs, HCPs, and other prioritized stakeholders in the respective therapeutic area. The PS will be able to perceptively identify the appropriate engagement channel for the HCP’s, where possible, gain consent to support engagement, and apply data and insight to drive smart, informed and value-based conversations with customers.
The PS will be expected to collaborate and partner with peers in the wider sales organization, brand team, and other company partners to deliver outstanding customer experience.
Main responsibilities include:
Develop a comprehensive and effective integrated cross-functional (i.e. sales, medical etc.) territory business commercial plan aimed at achieving and exceeding annual goals by demonstrating strong commercial leadership.Understand how to leverage systems and wider omni-channel options to apply the full suite of the Company’s capabilities.Personalize and engage with customers in both face-to-face and virtual environments, enabling excellent customer experience and customers’ confidence to support appropriate medication use for appropriate patients within its approved indications.Develop strong customer relationships and create value for the HCP, by better understanding the patient journey and respective customers’ needs.Educate healthcare professionals on the safe,…
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