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Job Description & How to Apply Below
As a Community Specialist, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations, by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.
You will work 40 hours per week with occasional overtime, typically Wednesday through Sunday, with flexibility based on business needs. Reliable personal transportation is required.
Responsibilities
Represent Apple within multiple partner stores and help customers develop relationships with the brand
Sell directly to customers, work closely with partners, and create new owners of Apple products
Provide an amazing customer experience by showcasing products, accessories, and services
Proactively seek opportunities to expand awareness for new and existing customers
Stay up to date on initiatives impacting the customer journey
Ensure all Apple fixtures, product exposures, and merchandising elements are maintained according to Apple's standards
Align with leader on weekly partner visits
Provide daily care and inspection of multiple points of sale and elevate issues for timely resolution
Educate partners and customers through in-store trainings, demos, and sharing the latest sales promotions
Distill key themes and insights from store visits and share feedback with Apple teams
Minimum Qualifications
Typically requires a minimum of 1-2 years of related experience
Passion for helping customers and partners understand how Apple technology can enrich lives
Curiosity for continuous learning and eagerness to share knowledge
Outstanding customer focus
Excellent communication skills
Ability to educate, inspire, and influence others
Solid relationship building skills with ability to become a trusted business partner at multiple points of sale
Preferred Qualifications
High level of integrity, trust, and accountability
Strong self-motivation and ability to work independently in a fast-paced environment
Effective time management including ability to multi-task, organize, and prioritize
Ambition for driving sales results and recommending Apple solutions
Background in direct sales or solution-based selling is a plus
Minimum 1-2 years of related experience; passion for Apple technology; excellent communication and relationship-building skills; ability to educate, inspire, and influence partners and customers; reliable personal transportation required.
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