Sales Lead, Sales, Retail Sales

Position: Build-A-Bear Sales Lead Role
Lead guest experiences at Build-A-Bear's Kingston store as a Sales Lead. This role combines team leadership with hands-on customer engagement to meet sales objectives.

As a Sales Lead, you'll take on responsibilities as the Floor Leader on Duty during specific shifts, guiding Bear Builders and creating exceptional guest interactions. Your ability to model Experience First behaviors will ensure a high-quality atmosphere while achieving store sales goals.

Key Responsibilities:

• Guide team members to deliver exceptional guest experiences

• Ensure operations align with sales objectives

• Model exemplary customer service behaviors

• Share performance feedback with management

• Engage guests to ensure satisfaction and enjoyment

Requirements:

• High school diploma or GED equivalent

• Flexible availability for 15-25 hours per week

• Strong interpersonal communication skills

• Ability to perform under pressure and stay calm

• Willingness to work varied retail hours

Drive team excellence and create unforgettable moments at Build-A-Bear in Kingston.
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