Service Technician

Here at Haven Home, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource, helping our team grow their skills and wealth in a fun, culture focused environment.

We know that to have the best employees, we need to be the best employers! Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!
As a growing industry leader, we provide service and home comfort solutions to 250,000 customers across Canada each year! We are a team of extraordinary home service experts providing extraordinary service. We are people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling systems.
What we are looking for:  We require energetic, motivated and career-minded Installers and Service Technicians to be responsible for performing onsite installations, service and repairs in residential homes.
A minimum of 3 years recent HVAC experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters
Valid Gas Fitter Two License
Residential Air Conditioning License (Journeyman or Red Seal)
Valid Driver's License with a clean record
Clear criminal record
Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
Must be effective at HVAC lead generation and CPP enrolments.
Comfortable working from heights and using a ladder
An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude
Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements
What will you do:  We want our Technicians to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.
Ensure customers heating, ventilation, and air-condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
Follow all Energy Star installation processes and procedures.
Educate customers on proper care and maintenance and promote all various HVAC options
Complete general and specific HVAC equipment inspections
Maintain a clean, fully stocked vehicle
Promote our products and services on every call
Provide a five-star experience on every call or make it right before leaving the customers home
Feel comfortable requesting online reviews from customers.
Contribute to our high standards of health and safety
Please note that this job description is intended to outline the general responsibilities and qualifications for the Technician positions. It is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as deemed necessary.

What We Offer  At Right Timewe expect a lot from our employees. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:
Competitive compensation
A comprehensive benefits package including dental, health, prescription, and disability insurance
Company matching RSP plan
Additional incentive earnings
Tuition reimbursement
Company cell phone or Cell phone allowance provided
Company vehicle with the ability to take home
Tool Allowance
Uniforms provided
A long-term career with training and continual improvement and growth…